Integrate ServiceNow with Adobe using OAuth
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11-11-2024 02:11 PM
Hi all - from the documentation provided here, our team is trying to integrate ServiceNow and Adobe using OAuth. To create the integration profile, we don't see the Authentication type: OAuth 2.0 as an option. I've confirmed that our 'Software Asset Management - SaaS License Management' (sn_sam_saas_int) plugin has been upgraded to v13.1.8.
How do we get OAuth to display as an authentication type for our integration? Is it supposed to display on the integration profile?
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11-11-2024 05:45 PM
@Lydia Kim What I am aware you need additional plugin for that
(com.snc.platform.security.oauth): This plugin is essential for using OAuth 2.0 as an authentication method. You need to verify if this plugin is active in your instance.
Hope this will help you.
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11-13-2024 05:00 AM
Hi @Abhay Kumar1,
Thank you for the response - I see that we already have the plugin installed yet it is not being displayed..
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11-15-2024 12:29 PM
Can you share a screenshot to verify which field/table you are working on?
