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Software Models and Discovery Model

Hi Community,   How software models can be created for corresponding discovery models . And how those software models are linked with product lifecycle information that we are getting in software product lifecycle table?   Thanks,      

p t1 by Kilo Sage
  • 906 Views
  • 2 replies
  • 1 helpfuls

How to install SAM foundation

HI everyoneIs there a way to install SAM foundation to my pdi? From the instance action page,i can install SAM Pro,but i only want SAM foundation。Because my custom only wants to use SAM fundation,and the offical document can't explain the detail abou...

newhand by Mega Sage
  • 1181 Views
  • 2 replies
  • 1 helpfuls

Allowing over allocation of entitlements

Howdy I have a software agreement that allows me to deploy software and pay for it in arrears via a true-up process. For example, I may purchase 5 licenses up front but I can deploy a sixth license and pay for it when I complete the true-up process. ...

Robert80 by Kilo Guru
  • 1403 Views
  • 5 replies
  • 4 helpfuls

Software asset management modules

Hello,Where can I find a list of the modules under SAM? I need this for basic scoping of ITAM Software Asset Management.

tnarendra by Tera Contributor
  • 300 Views
  • 1 replies
  • 0 helpfuls

Resolved! HAM

Hello friends,aborted by Business Rule 'Product should match Can someone suggest the reason behind this. What changes we need to do so that the  Your help will be appreciated.Thank you,

Asmita7 by Tera Expert
  • 617 Views
  • 3 replies
  • 2 helpfuls

Asset Offboarding Workflow

Reading through the product documentation, once the date of asset reclamation has passed, the workflow should automatically revoked user allocations and user subscriptions. In my PDI, the user subscriptions don't get revoked, only the user allocation...

Resolved! Price List and Import custom SAP price List

Hi, Can anyone explain the full functionality of Price lists (samp_price_list) and Import Custom SAP Price lists (imp_samp_sap_custom_price_list)? Though I have referred to the Product Docs, I couldn't get the exact point of what these tables do with...

SARAN_14 by Tera Contributor
  • 973 Views
  • 2 replies
  • 1 helpfuls

Relcaiming software assets associated with terminated employees

I'm trying to help one of my customers figure how to automatically create software reclamation candidates for an employee once they've departed the organization.   As part of their departure, ServiceNow receives an update from Workday that marks the ...

Ryan Lee2 by ServiceNow Employee
  • 1066 Views
  • 4 replies
  • 0 helpfuls
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