Is there any way we can use ATF to test Software Asset workspace
Hi All, Let me know if anyone is having any idea about how to use ATF to automate modules under software asset workspace ? Thanks in advance,Gorkshanath
Forum Posts
Unable to Integrate Snow Software with ServiceNow CMDB
Hi Everyone, We have followed all the steps mentioned here https://docs.snowsoftware.com/itsm-enhancer/en/UUID-88d29c59-ddb3-711b-39e0-fefa4e512fc1.html but still unable to extract the information from Snow Software. Can any one help us with this. Re...
Hi All, I have created new application that application should only visible to Indian region users.
Hi All, I have created new application that application should only visible to Indian region users. I have try to create role then i have given access but team is not satisfied please help me is there any other way ?
How do I manage discovered licensed software installed as a component of another software?
I can't seem to find anything around this.Discovery is finding java development kit (among others) on many of my servers and SAM displays them as not compliant under Oracle because they're 'unlicensed'. The problem is that in my case, all the discove...
Update software package from software instance
Hi all,I'm struggling with this script, when a software instance is inserted or updated to create a new software package, however to also look for any duplicates but I'm either getting the result of a blank record or none at all. (function execute...
Looking for WMS and rental application
Hi, Im looking for an application to handle rental, consumables, service on rental assets. is there any application that can handle that today? thank you in advance
Resolved! SAM and Software Catalog
Hi, We've implented recently SAM into our SN instance. We would like to link some of the software models with the existing catalog we have right now, but when I try to do it I don't have the option to select it from a list, I just have the option to ...
Resolved! VMware vSphere deployments details
Hi Team, Currently I am working on VMware Effective licensing position but I am unable to get vmware vSphere deployments details in the report. Could you please confirm which table I need to select to get the the vmware vSphere deployments details. C...
Resolved! licensable products in cmdb_sam_sw_install Table
Hi Team, I am currently working on licensing position for particular publisher & for that I want to fetch data from ServiceNow but for that I am looking for only products which needs license or those are licensable and not components. Could you pleas...
Need Guidance on Organizing Software Model Information in ServiceNow
Hello ServiceNow Community, I hope this message finds you all well. I'm still relatively new to using ServiceNow, but I'm learning quickly and excited to explore its capabilities further. Recently, I stumbled upon a configuration in our ServiceNow in...
SAP Entitlement import issue
Hi All, We're presently in the process of uploading entitlement data for SAP and have come across an issue where the SAP license metric doesn't align with the software model. Specifically, it states that the combination of the metric group 'SAP' and ...
Duplicate Software Models
Hello Experts, One of my client publishes their software models for software requests. Recently they came across some duplicate items in the software model table where some were created locally by the client itself to be able to publish the items in ...
Resolved! HAM Pro Licensing and devices falling outside the four Resource Categories
My organization implemented HAM Pro in Tokyo and recently moved to Utah and realized there was a shift in the HAM Pro licensing model from just deciding to opt-in/opt-out of the four resource categories of Computer, Server, Network Gear, and Mobile D...
Report on List of Publishers in Software Asset Workspace (Tokyo)
What table do the Publishers that show up in the Software Asset Workspace under the License Usage tab reside on? How can I get a list (count) of the Publishers that show up under the License Usage Tab in our Software Asset Workspace?I need to create ...
SAM Pro - Implementation
Hi All, Currently ServiceNow is integrated with Flexera One and publisher details, computer, software details, hardware models, software models etc. are coming from Flexera. These data in Flexera are coming from SCCM and other sources.Now we are pla...
