Trying to generate an "unlicensed installs" software report. Report needs to ID the asset ID to address the unlicensed record. Basic columns in the report would be: Column NameExample Report DataPublisherCitrixProductPremier RushSerial Number10-12932...
By default, Reclamation / Removal Candidate (RCC) is having Assignment group option to Software Managers. But I am looking for Task option under it.Normally, RCC record created with default 6 phases (Attention Required, Ready, Awaiting User, Waiting ...
Is there a way i can enable the "Software Spend Detection Overview dashboard" in my PDI ? I need to do some analysis on this feature.
I'm hoping someone can help me, I'm trying to get my head around Software Discovery Models as part of the SAM Suite. With every load of data I've completed into the Software Installations table including Security Updates I'm getting a corresponding d...
Hi Team, We are M3 support, handling SNOW incidents which assigned to 'XYZ - IT - M3 Support' group. We have limited resources to handle ticket daily. We need to improvement SNOW to have some automatic activities. Is there any possible that SNOW can ...
We are currently on Tokyo release and upgrading to Utah by end of year. I'm not familiar with the CyberArk endpoint entitlement tracking and we have purchased 3400 endpoints at the Advanced Level. Wondering if it is possible to track the usage. Wh...
Hi All, I want to generate asset tag value like this SL10001 and its get automatically increment for each inserts. This function only have to work for "Software Entitlement (alm_license)" table and not for "Asset (alm_asset)" table. And I am not inte...
Hi All,To upload software entitlements, either PPN or publisher, product,version,edition is required. Is the rest of data filled in the license table from Content Service Library? Is the purchased rights & PO number data to be entered manually in the...
Hello! I am trying to understand the intending functionality of the SAM - Updating Existing Reclamation Candidates scheduled job, particularly for reclamation candidates created using the "Remove Unlicensed Installs" remediation option from the Licen...
I am looking for OOTB KPIs for reporting software lifecycle metrics. Are there any standard KPIs or report examples that can be shared with me? TIA.
Is it possible to manually invoke Normalization, and "feed" it a table containing the product & manufacturer? We have two work-streams: 1) "out of the box" discovery/normalization and 2) manual selection of "UNSPSC title" from the "UNSPSC Classificat...
In the SAMPro SUCCESS PORTAL ==> Can you please tell me how and which data is populated in the "PAST AND UPCOMING SUCCESS GOALS" ? We have multiple Success Goals recorded, some that are complete, some that are upcoming and net yet started, some that...
Hi all, I know there are a couple of other posts on this subject, but they don't appear to address an issue I am finding. I thought I'd throw the question out here before logging a Case. We are using SCCM ServiceGraph connector to pull data into cmd...
Hi All, I'm looking for guidance on generating a ServiceNow report that includes numerous calculated fields. Currently, I'm using a UI page for this purpose, but I have concerns about potential performance issues. I'm exploring the idea of utilizing ...
When trying to configure form layout either in form designee of form layout I can't the option it grey out and i have admin role any suggestion will help on form layout the fields are not visibleForm design Form Layout
