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Is procurement_user/manager roles in servicenow are Paid or free under SAM Pro/HAM Pro

MercBuilding
Tera Guru

Hi,

 As we know Procurement model under SAM Pro/HAM Pro, if somebody outside SAM/HAM wants to work on Source request catalog task, giving them procurement_user role charges customer for SAM/HAM license or will it be charged as different license?

 

Thanks!

1 REPLY 1

kaushal_snow
Mega Sage

Hi @MercBuilding ,

 

The procurement_user and procurement_manager roles are associated with the Hardware Asset Management application, which is licensed separately from Software Asset Management Pro. Assigning these roles to users does not incur additional charges under SAM Pro or HAM Pro licensing....Therefore, assigning the procurement_user or procurement_manager roles to users outside the SAM/HAM scope will not result in additional licensing costs under SAM Pro or HAM Pro.....

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/