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SAM Pro, maintenance purchases

Jiwaniec
Giga Contributor

Fairly new SAM Pro user here. I am looking for confirmation. Can a maintenance only purchase be assigned to a sw model that has no original software purchase linked?

1 ACCEPTED SOLUTION

dreinhardt
Kilo Patron
Kilo Patron

Hi @Jiwaniec,

yew it can, but the maintenance entitlement requires a base license entitlement to be processed in the recon.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

View solution in original post

1 REPLY 1

dreinhardt
Kilo Patron
Kilo Patron

Hi @Jiwaniec,

yew it can, but the maintenance entitlement requires a base license entitlement to be processed in the recon.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.