Issue Activating SAM Professional Plugins on PDI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2025 07:30 AM
I tried to activate the "Activate all Software Asset Management Professional plugins" on my personal developer instance, but it was not activated.
Please advise on how to proceed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2025 07:32 AM - edited 07-22-2025 07:32 AM
Hi @LarissaM
it seems that you didn't do anything wrong 🙂
refer to this:
and this:
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-27-2025 11:10 PM
To activate the "Activate all Software Asset Management Professional plugins" on your Personal Developer Instance (PDI) note that many SAM Pro plugins require a valid subscription and are not available on PDIs by default.
These plugins depend on licensed entitlements managed by ServiceNow. If you are testing or developing SAM features, consider using available OOB (out-of-box) features or request plugin access through the HI portal (if linked to a customer account).
At CONTUS Tech, we faced a similar issue and confirmed that full SAM Pro capabilities are typically restricted to licensed environments. For deeper exploration try replicating the scenario using baseline data or reach out to ServiceNow support for potential sandbox access.
