It's possible to automate a office365 suscription reclaim with Intune

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04-23-2024 12:22 PM
Hi buddies,
Currently I have SAM Pro in Vancouver release, integrated with Intune. I'd like to automate the reclaim for office 365 E1 and E3 subscriptions. Could I do this with Intune, or Intune spoke?
As an additional question. The out of the box reclamation rule for office 365 only include the uninstall for desktop apps, right? or how it works?
Thanks in advance
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04-25-2024 06:05 AM
Hi @Angel Pineda1,
it depend's on your Intune > Azure AD group > M365 subscription group relationship.
If the Intune Azure AD install group is for installation only, it won't work. If the M365 E1/E3 group is also used for Intune deployment and license assignment, it can work and the user will be removed as part of the un-installation process. Not sure if a complete removal of the whole M365 suite should be the outcome of the removal.
As an additional question. The out of the box reclamation rule for office 365 only include the uninstall for desktop apps, right? or how it works?
Yes, same in Washington DC, the default flow is for software removal only. The M365 portal assignment tasks are manual ones as you can see at the attached screenshot
Another option, build your own flow to remove and add the user to the mention groups. This flow could be triggere after the OOTB reclamation flow (it's called reclamation workflow)

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04-25-2024 07:54 AM
Hi @dreinhardt
I appreciate your answer. I think the workflow you mentioned will be useful, but just to be clear, is this flow to retire the M365 subscription automatically from the Microsoft portal? or is this flow just to uninstall the desktop apps?
The goals I'm pursuing is to 1)uninstall desktop apps automatically and 2)retire the M365 user subscription automatically from Microsoft Portal
Thanks!
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04-25-2024 01:15 PM
Hi @Angel Pineda1, the default flow is to trigger steps "uninstall the application". This requires additional setup of Orchestration or CSD 2.0 in combination with e.g., Intune.
Best, Dennis