Hi Everyone, hope you're doing great!I'm trying to integrate Jira for SaaS License Management, we've setup all the connections and the remaining part is just to publish it. Do you have any idea's why it's still inactive?I've updated the form layout a...
Hi All,Problem statement : In software asset overview for Adobe systems (Captivate product) for 2019 version has 3 "installs requiring action" but has no entitlements attached to it. This is coming as a separate line item. This is the expected beha...
What is the exact table name of the "License required" tab in the SAM Workspace? Rather than going into each Software Model one at a time, there must be a table name where we can filter by product name or any other filter?...
Hello, I am trying to figure out why our Adobe System Acrobat DC Pro is showing "Not compliant". The progress indicators show 4 unlicensed installs, even though we have 5 available licenses. I checked the Discovery Models to ensure that they have bee...
Hi , We have established SCCM Service Graph Connector and Intune Service Graph Connector in place and was just going through the installations observed there is not install location coming from these sources. Is there a way to pull this data from the...
Hi folks,we're trying to integrate SNOW integration with servicenow.is there any documention on this? how data is being imported, format, what fields and tables can be imported.
Hi guys, I am a newbie to ServiceNow and want to ask for help. The requirement is:I have an asset and assign this asset to the user. After assigning this asset, I'll update the State of this asset as Consumed. After that, I want to update information...
Hi Experts,We have uploaded the entitlements in the system with all license type for SAM. We have the start date, end date and maintenance expiration date available in these entitlements records. When we are navigating to renewal calendar in SAM work...
I'm investigating the Software Asset Management dashboard where many reports are filtered to Product Results where Parent is false. I'd like to find out what this parent field represents. I looked into the docs and found useful info on the Proudct...
Requriment :-We need to check in backend and let the user in same time while submiting the software request.If the Requested user has already the same software was assigned to him or he already submitted the request before for the same software. We j...
Hello, we are trying to set up an integration with Cisco Meetings in order to track software subscriptions. Please note that we are not looking to integrate more actions in this phase.When looking at the guide to integrate with Cisco Webex, under "Cr...
There are various kind of Model class tables such as Software Model and Hardware Model. And you can directly choose Product Model which is the parent table when creating model records.When should I choose Product Model? It seems like it would be bett...
I am not able to see the status of the bulk import in PDI whether or not it is uploaded successfully. Do help me understand weather or not we can check the same in PDI or not.
Hi, In our instance for Discovery Models with Match Not Found status doesn't have Software Installations as related list inside Discovery Models, where as other Discovery Models are showing the installation records. I further checked regarding those...
I have created cloud discovery schedules in lower instance, I used service accounts to create it, it was working fine in lower instance. I moved those schedules to production by update set, mid server also correctly selected in prod. but schedules ge...
