Moving the user or device allocation from the retired entitlement to the new entitlement.

satheeshnkl
Tera Contributor

I have an entitlement with some user allocations that will expire in a few days. I’ve received a new entitlement with the same metrics. How can I copy the allocations from the expiring entitlement to the new one?

1 ACCEPTED SOLUTION

dreinhardt
Kilo Patron

Hi @satheeshnkl,

 

please us the following ootb feature - "Copy user or device allocations"

Copy user or device allocations

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

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5 REPLIES 5

AnnaGould
Tera Contributor

Is there a way to copy over user and device details if we have both on a Per User entitlement? Sometimes users have the software on two devices and we want to be able to track all the details when moving from one entitlement to another. When the Copy Allocations action is taken, we noticed that it only brings over the Per User details and not the additional information that we have captured (ie. Allocated to (device name), cost code, etc.). Thanks in advance!