Need to correct Multiple software installation entries for Visio in Software install table
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08-23-2024 07:27 AM
Hello all,
We are analyzing our software install table data and found that for Visio installation it is showing 4 entries of Visio with different language on same system . when we checked software package it is multilanguage package which is deployed and the license is of Visio plan 2.
Now my question is how to merge this 4 entries to 1 as it is single installation only but due to language its creating 4 entries.
One of the solution i found is to create an software model for Visio online and tag all 4 of this as its components under suit component tab but whien i tried that it is not allowing me to create a component/parent.
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08-23-2024 12:37 PM - edited 08-23-2024 12:40 PM
Hi @PriyankaAng,
the software installation table represents the current state of the installed software per device. Looking into Add/Remove details of one of the devices, you'll also find multiple entries for Visio per language. This is the intention of the software installation table and it's not possible to merge multiple language packs into a single installation.
The PPN metric details provided by the SAM content team will manage, that only one active right is consumed when multiple installs are found. Please check your Visio software model - Related List - Metric Attributes. The screenshot below is from a Vision Plan 2 software model linked to PPN N9U-00002 and it covers unlimited installs with a "Per User" Metric.
It is not recommend to create custom software models when a PPN is available and managed by SAM Pro.
Best, Dennis