I'm using Sam Pro with my instance version set to Tokyo. I have two entitlements from Adobe: one for Adobe All Apps and the other for a Single App. For Adobe All Apps, I've created a suite that functions as expected. However, for the Single pro App, ...
I want to know whether there is any way to associate with Asset in the form screen of SPM. It seems that there is only asset task in the related list.Or can you tell me what the business is like between project and asset.And are there any plugins tha...
We have loaded our entitlements and ran Discovery (from InTune). The discovered software installs map to the same software models as our entitlements, but the Licence Workbench shows everything as Unlicensed Installs. Am I missing something silly? Wh...
Hello All,We are trying to connect snow to SAP system. SAP team provided us the WSDL URL, user name and password. I am trying to set up a connection but getting an error "SAMSoapHandler: Unable to generate SOAP function for SOAP Message: SAM SAP SAP ...
This discovery model, "Microsoft SQL Server 2016 (64-bit)," doesn't specify an edition. We discovered 50 devices with this model installed.We searched these 50 devices in the MS-SQL instances table (cmdb_ci_db_mssql_instance) and found multiple editi...
Good day,I'm using SAM Pro with my instance version set to Tokyo. I have a Microsoft 365 entitlement that's due for renewal. After receiving the renewed license, I'm unsure whether to add a new entitlement with a new software model or update the exis...
Hi buddies, Currently I have SAM Pro in Vancouver release, integrated with Intune. I'd like to automate the reclaim for office 365 E1 and E3 subscriptions. Could I do this with Intune, or Intune spoke? As an additional question. The out of the box re...
@SrinivasRamanu1 I've attempted to research relevant ServiceNow documentation/training, YouTube videos, and forum posts for clarification on multiple SAM reconciliation topics. Are there suggested resources that expand on SAM topics to assist in tr...
I'm having one form and on that having request approval UI action once assigned to click on it approval will goto the another user once that user approved from self approval then on activity tab of form its showing approved by system instead of user ...
I have a software model with a subscription license type, and I've connected this model to a catalog item. In the out-of-the-box (OOB) setup, when I modify the cost field in the model, it triggers a change in both the Cost and Price fields (but this ...
Hi, I am looking for a solution where I want the cost details of all my software spends and single unit price of rights. I have seen this good slide(attached) on "How SAM works on a high level" and there are three different ways what you have shown1-...
Good Day,We are currently on the Utah release, but have been using this Replace/Insert Contract button since we were on Orland. This process we were taught by a consulting group we hired.When you need to renew a contract for a new term, go into exi...
Hi,I need to show calculated value from other fields, so I have created new functional field, but now I struggle with the function. No idea what I am allowed to put in that function definition field, since it seems to be restricted to only limited nu...
Issue observed with snow ageing data. Tickets are not active as it were closed. but the status somehow has changed back to awaiting info or Open. Can someone help me with this?
Hi All, For a software model, we have software installations info but when reconciliation runs it should not consider Installations instead it looks for the value entered in "Resource Value" table. The entitlements also adjusted with metric as common...
