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Incorrect Unlicensed Install Calculation

I'm having an issue with SAM Pro's unlicensed install calculation, and it may be due to a simple issue, but I wanted to check here first. I've Manually Normalized all Partially Normalized discovery models for our instance. After, I verified the Adobe...

Reserved entitlement

was going through "Reserve entitlements from existing Microsoft Office 365" chapter. Did not understand what is meant by "Reserve Entitlements"? How is it different from normal Entitlement?

Chakra by Tera Contributor
  • 531 Views
  • 2 replies
  • 1 helpfuls

Software installation table have duplicates data

Hello All,Software installation table has duplicates record with same installed on name, display name, source but with different versions. For e.g. SCCM they have duplicates records but different versions. They are having the lower and latest version...

shivani42 by Tera Contributor
  • 592 Views
  • 1 replies
  • 0 helpfuls

Install count for software models

Hi Experts, I am checking the field "Install count" in Software Models table, when this field will be updated? which script will update this field and how frequent it will be? I see a discrepancy with count when I report on cmdb_sam_sw_install table ...

gvk by Tera Contributor
  • 1521 Views
  • 5 replies
  • 3 helpfuls

mass renewal of expiring subscriptions

Hello, may I please get some guidance in relation to using our SAM Pro to manage expiring subscription licenses.The outcome I'm trying to achieve is collect the consent of users holding an expiring license and the drive a workflow from there to manag...

Report on Server/Computers that has Java installed

Hi, We want to have a report showing the following: All machines that have oracle java installedincluding:machine nameSoftware display namemachine processor countmachine core countif machine is virtual yes/noif the machine is virtual also include the...

jparman by Tera Guru
  • 936 Views
  • 3 replies
  • 1 helpfuls
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