O365 Integration SAM - Collect Office 365 Usage job and SAM - Import M365 User Subscriptions failing

[PatthiBharathi]

Hello All,

I'm facing a challenge in identifying the issue. why SAM - Collect Office 365 Usage job and SAM - Import M365 User Subscriptions scheduled jobs are failing? This is happening from past 3 weeks. before that it is working fine.

How to and where to check why these jobs are getting failed? We have done direct integration with O365 and Adobe. Currently using Yokohama version.

[Jyothi Tippavaj]

One of the probable case for which these Jobs are getting failed because of OAuth Access token is expired. Verify the OAuth configuration and click the 'Get OAuth Token' link below to request a new token. 

[PatthiBharathi]

Hello Jyothi,

I've done the same thing. I've checked integration and clicked on Get O Auth Token. Got the below error. So, do we need to create a fresh token?

[Jyothi Tippavaj]

Please ensure integration profile is configured with correct client_secret and client_id and the click on get Oauth Token.

[PatthiBharathi]

sure, Showing the below error.