Partially Completed Status on Reconciliation

Anirudh29
Tera Contributor

‎05-06-2024 03:38 AM

Hi All. In the reconciliation results table (samp_reconciliation_result) the status is displayed as partially completed. What does partially completed signify?  I want to gain more insight on this (partially completed )status. 
Thanks for taking time in reading this question. Looking forward to hear from you all.

#servicenow #SAM #HAM #reconciliation #snow #developer 

 

 
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dreinhardt
Kilo Patron
Kilo Patron

‎02-12-2025 07:14 AM

Hi,

"Partially Completed" is about an issue during the reconciliation process. The tool tip mentioned to reach out to the ServiceNow support as troubleshooting if the recon details is not possible. 

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

John Brown2
Tera Contributor

‎08-20-2025 11:33 AM

Has anyone received an explanation from ServiceNow Support?

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dreinhardt
Kilo Patron
Kilo Patron
In response to John Brown2

‎08-20-2025 07:57 PM

Hi @John Brown2, it’s not a generic issues it depends on various reason the ServiceNow support is able to identify and to solve. Please raise support case if you facing this error message.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.