Products without Entitlements shouldn't be visible in workspace.

supriya pratapa
Tera Guru

We have few products which doesn't have entitlements and visible on the workspace because they do have software models. Is there any way to only show the products that have entitlements?

Any solution other than "License Under Management" checkbox on software models? Because the number of software models are huge and new models gets created upon a new software being discovered.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @supriya pratapa 

 

Refer these links if helps:

https://www.servicenow.com/community/sam-forum/software-models-without-products/m-p/3291206

http://servicenow.com/community/sam-forum/can-we-really-exclude-entitlements-from-reconciliation/m-p...

 

https://www.servicenow.com/community/sam-forum/how-to-exclude-software-installations-and-or-discover...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti