SAM - Collect Office 365 Usage jobs failing
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08-14-2023 11:10 AM
My direct integration credentials validate fine, however the job SAM - Collect Office 365 Usage is consistently failing. where can I get more details, the error message has nothing other than it failed.
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08-14-2023 05:16 PM
What release are you on?
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08-16-2023 07:44 AM
glide-tokyo-07-08-2022__patch9-hotfix2a-06-26-2023
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06-27-2025 10:54 AM
Tokyo? 😲 I understand that this may not be the question you're asking but Tokyo is a release from 2022 and running in such an outdated release can lead into many problems, including integrations. SAM as product has grown a lot. I'll strongly advice to raise your hand and suggest to your team (or customer) to upgrade to a more recent release; which needs to be done carefully given that you're so behind.
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06-30-2025 01:16 AM
