SAM Pro | How potential savings are calculated?

AlvaroDono
Tera Contributor

‎04-10-2024 11:57 AM

Hello, does anyone know by chance how the value of the "Potential Savings" field of the records of removal candidates is calculated?

For example, I have this entitlement

AlvaroDono_0-1712775267170.png
and my removal candidates mark this amount as potential savings

AlvaroDono_1-1712775344107.png

 

 

My client is asking me for this information, how it is calculated and under what criteria a candidate is generated, does anyone know the formula or where I could look for information, in the Servicenow documentation I have not found anything about it.
thanks

  • 1,989 Views
9 REPLIES 9

cjpolanco
Tera Contributor

‎07-11-2024 08:18 AM

Also looking for an answer to this. Thanks!

0 Helpfuls

ColbyA
Tera Contributor

‎07-12-2024 09:20 AM

Also looking for this answer. In our instance, every software model we own. All show a value of $0.00. Looking to see why ours is set this way and how we can edit or change these values. It is causing our potential savings and actual savings calculations to be set as zero and showing us no information.

0 Helpfuls

Danielle Thomas
Tera Contributor

‎10-03-2024 11:33 AM

We are also trying to find this answer.  I have not confirmed this yet, but it appears that it comes from the Software Model -- In addition, we also need to confirm that the Discovery Model is correct and has the correct Software Model listed.  

0 Helpfuls

Danielle Thomas
Tera Contributor

‎10-03-2024 11:35 AM

As far as how candidates are generated - They are created from Reclamation Rules.  When the SAM job runs, it looks at the Reclamation Rules and creates candidates that meet the criteria set in the rules.