SAM-SaaS Integration

VengadeshB52217
Tera Contributor

‎04-21-2025 01:58 AM

Hi All,

 

Does anyone worked on SaaS integration for Confluence cloud. Whenever I'm trying to get oauth token ,a dialog box appears like " This app requires access to a confluence site which you don't have or dont have the permission to access"

But I have all the necessary roles which provided in the documentation

 

Is there any idea about this or any article other than servicenow docs?

 

Regards

Vengadesh

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dreinhardt
Tera Sage

‎04-21-2025 10:21 AM

Hi @VengadeshB52217,

 

please check you've installed the latest SaaS plugins Software Asset Management - SaaS License Management release notes and verify the minimum security settings are fulfilled Integrating with Confluence Cloud.

You could asked your Confluence admin to check the security logs to get more details about the connection and site ServiceNow SaaS would like to connect to. Last option is to raise a ServiceNow support case.

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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