Servicenow OAuth integration2.0 with Jira

mahesh85
Tera Contributor

‎07-23-2024 02:58 AM

Hi Community,

while I'm trying get OAuth tokens from ServiceNow credential  Atlassian Jira it is showing following error..Can someone pls help me whether this needs to be checked from ServiceNow end or Atlassian Jira.

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Satishkumar B
Giga Sage
Giga Sage

‎07-23-2024 03:10 AM

Hi @mahesh85 

For Jira integration generally it recommended to provide Admin level access, looking into the error its seems you haven't provided the required access.

If you want to give full access the you have provide Admin level access or if you want to restrict the access then make sure you provide access to at least one jira resource or project.

 

Apart from this ServiceNow support Jira Integration OOTB for that your can use OOTB Jira Spoke  or Atlassian Jira Integration for Agile Development spoke. 

For more detail you can check below:

KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0792632

Product Document : https://docs.servicenow.com/en-US/bundle/vancouver-it-business-management/page/product/agile-jira-in...

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Please Mark it helpful 👍and Accept Solution✔️!! If this helps you to understand. 

 

 

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