Hi @LoukianosA,
if your entitlement is based on a PPN supported by the SAMP content library, the entitlement process will take care about the software model creation. If the PPN is not yet included or no PPN is available, yes - you've to create the model first.
In case of SaaS, please check the supported SaaS providers by SAM Pro - Integrate with SaaS applications (Table of content will show about 30 providers). A supported provider will also create requiered software models as part of the data import.
Best, Dennis
Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
