Hi Community,There is already a flow in workflow for adding user to AD group. In the form there are 4 options, if user selects first 3 options then user will get added to mentioned AD. This process is working fine. Now, if they select 4th option then...
Hello dear Community,Can someone help me with this one?On the right hand side: what is the difference between the names i marked in the red box and the ones in the green box?I thought the green ones are the "Installations" and "Discovery Models" Disp...
Recently we worked with a customer to implement SAM Pro.Main purpose of implementing SAM Pro was to identify Software past end of support or end of life date. While ServiceNow out of box lifecycle report table helps easily find out this detail but c...
All, As per my understanding, software installed on a device is identified under "Exploration" phase of discovery. However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?
In which phase is the software running on a device identified?
Hey all! I'm new to Service Now and I've been trying to create a report that contains the VM name and on which host and cluster it's on with their CPU and Cores. For example, I want to do it for all my Windows server for SQL. I've been looking at Win...
As part of the SAM Content Services, does ServiceNow provide Product Classifications for Custom Products? A challenge that we are currently facing is that we have several custom products with no close OOB match, and we need help classifying them. If...
Hello Team, We have uploaded several entitlements into SAM Pro and would like to make good use of the License Workbench capabilities. We can see several Software Model Results and many Unlicensed Installs out of these, but we don't have any Remediati...
HI everyoneIs there a way to install SAM foundation to my pdi？ From the instance action page，i can install SAM Pro，but i only want SAM foundation。Because my custom only wants to use SAM fundation，and the offical document can't explain the detail abou...
Howdy I have a software agreement that allows me to deploy software and pay for it in arrears via a true-up process. For example, I may purchase 5 licenses up front but I can deploy a sixth license and pay for it when I complete the true-up process. ...
Where can I find the ServiceNow product lifecycle dates for all products and versions?
Hi, Can anyone explain the full functionality of Price lists (samp_price_list) and Import Custom SAP Price lists (imp_samp_sap_custom_price_list)? Though I have referred to the Product Docs, I couldn't get the exact point of what these tables do with...
I'm trying to help one of my customers figure how to automatically create software reclamation candidates for an employee once they've departed the organization. As part of their departure, ServiceNow receives an update from Workday that marks the ...
Hello, We have a couple of cases where software can be over-allocated, and I am trying to understand the best way to document these entitlements. Example #1: A software product by publisher A uses a concurrent license metric group of 400 licenses, bu...
Hi All, I want to create Entitlement using Software Asset Workspace, I have filled the all the visible fields on forms and saving form, but getting the following error. Steps: Navigate to Software Asset Workspace -- > Create Entitlement --> Fill Form...
