My organization implemented HAM Pro in Tokyo and recently moved to Utah and realized there was a shift in the HAM Pro licensing model from just deciding to opt-in/opt-out of the four resource categories of Computer, Server, Network Gear, and Mobile D...
What table do the Publishers that show up in the Software Asset Workspace under the License Usage tab reside on? How can I get a list (count) of the Publishers that show up under the License Usage Tab in our Software Asset Workspace?I need to create ...
Hi All, Currently ServiceNow is integrated with Flexera One and publisher details, computer, software details, hardware models, software models etc. are coming from Flexera. These data in Flexera are coming from SCCM and other sources.Now we are pla...
Hi Community, Can anyone please help to know the purpose of each and every job in scheduled jobs of software asset management. Thanks,Spandana.
Hello, I have two questions about User Allocations of a Software Entitlement Question 1, When the License metric of a software entitlement is "User Subscription" or "Per User", the "User Allocations" Tab is shown up. In the "User Allocations" Tab, I...
Hi all, I'm back with yet another question re how to either merge of ignore specific software Installs from cmdb_sam_sw_install, or some other option, or best practice. Below is an example of what I am trying to accomplish. This is with AutoCad, ho...
Hello SAM expert, Good Day to all!I am again here with a problem statement and looking for a solution.The complete problem statement is : The use case is:The requester will make a request for software from a service catalog request or via an order gu...
Trying to generate an "unlicensed installs" software report. Report needs to ID the asset ID to address the unlicensed record. Basic columns in the report would be: Column NameExample Report DataPublisherCitrixProductPremier RushSerial Number10-12932...
By default, Reclamation / Removal Candidate (RCC) is having Assignment group option to Software Managers. But I am looking for Task option under it.Normally, RCC record created with default 6 phases (Attention Required, Ready, Awaiting User, Waiting ...
Is there a way i can enable the "Software Spend Detection Overview dashboard" in my PDI ? I need to do some analysis on this feature.
I'm hoping someone can help me, I'm trying to get my head around Software Discovery Models as part of the SAM Suite. With every load of data I've completed into the Software Installations table including Security Updates I'm getting a corresponding d...
Hi All, I want to generate asset tag value like this SL10001 and its get automatically increment for each inserts. This function only have to work for "Software Entitlement (alm_license)" table and not for "Asset (alm_asset)" table. And I am not inte...
Hello! I am trying to understand the intending functionality of the SAM - Updating Existing Reclamation Candidates scheduled job, particularly for reclamation candidates created using the "Remove Unlicensed Installs" remediation option from the Licen...
Dear Colleagues I'm trying to do a tidy-up of the software entitlements in our SAM workspace focusing initially on vendors reporting as non-compliant. One of the examples is for Atlassian which is a publisher I have all the licence details readily to...
Hello friends, I need to transfer some entitlements from Production to Dev. What will be the right approach ?The entitlement upload template has many fields which the alm_license table does not have. So can I go with exporting the entitlements in csv...
