Stale Subscriptions

Cairns
Tera Expert

4 weeks ago

Hi all,

Does anyone have any knowledge of what exactly the Stale Subscription column in the software subscription table is telling us?
Personally I would've thought it would be to highlight subscriptions that had not been updated in X amount of days but in our instances we see subscriptions updated today that are marked as stale = true.
Another thought was that it may have something to do with the last activity of the subscription but same again we have subscriptions that have activity within the last 30/60/90 days that are marked as stale.

If anyone can shed some light on this it would be greatly appreciated. Thank you in advance.

Cairns

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MikeW0609686430
Giga Guru

4 weeks ago

Hi Cairns,

 

Do you have reclamation rules set up for the subscriptions in question? Note that the reclamation candidates scheduled job only runs once per month, so it could be that the license was stale the last time it run but has been re-used since this date.

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Cairns
Tera Expert
In response to MikeW0609686430

4 weeks ago

Hi  @MikeW0609686430 ,

We do have reclamation rules set up for these. I will have a look into this and see if leads me to anything that can answer the question. Cheers!

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