ServiceNow Software Asset Management Professional (SAM Pro) relies on Discovery Maps (DMAPs) to link discovered software installations to normalized software models. These mappings are essential for accurate license reconciliation, compliance tracking, and optimization.
However, several software models have been generated by the system without any associated DMAPs, which may impact data accuracy and compliance reporting. Could someone help clarify why this might be happening, and point me toward resources or guidance to better understand how and why these models were created this way?
