There are Miscrosoft subscription softwares in the instance and samp_sw_subscription has data, however the field 'last activity' is blank? How the reclamation rules will work when this is blank
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09-21-2022 05:46 PM
Hi,
Have software subscription data available, but field 'last activity' is not populated for even a single record. I am trying to run reclamation rules, however I do not see any records created in the removal candidate table (samp_sw_reclamation_candidate). How to understand and ensure reclamation rules are run for subscription software.
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06-13-2024 03:03 PM
You need to apply the PowerBI permissions to pull the activity data. I've yet to complete this configuration so I don't know if this will address the issue.
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06-13-2024 04:05 AM
1. For installed applications alone we can get the Last Activity date from SCCM by configuring Software Reclamation rules.
2. For the subscription based products / Web based installations, "Last Activity" is populated through Scheduled jobs, which is supported only for a specific software products
For Web based products, we have to check this based on the API integrations.
Hope it helps.
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07-25-2025 08:03 AM
Hi All,
I am also facing similar issue while most of the subscription has Last activity populated, there are few cases where it is blank. Now these cases also have record from E1/3/5 subscriptions but is still blank. I am not sure what to check and how can I debug.
If someone has raised Hi case or have gone through similar issue please help, I can investigate or remediate this issue.
