Unable to get Fixversion from payload in sublow while doing Jira integration

[Aman56]

We are trying to integrate servicenow with Jira

we are using bi-directional webhooks

we need to get fixversions of a Jira issue in the sublow

we have used the below script on the filed to get fixversion but unable to get it

var shortDesc = fd_data.subflow_inputs.issue.fixversions;

return shortDesc;

we have also tried adding fixversion to sublow inputs .

Is there any way to get fixversions ?

[bekfro]

Hello @DREX 

See this post:  Re: How can we get the value of the custom fields? - Page 4 - ServiceNow Community

My company went another route with the fix version, (we have a Jira automation rule that adds the info into the comments (which we sync with worknotes).
However, I got the custom field "end date" to sync by following the steps in the linked article above. 

[DREX]

@bekfro 

Thanks for replying , Jira automation rule is something configured at Jira's end?

[bekfro]

Yes, a Jira administrator will need to set it up. 

This is what we have:

[DREX]

@bekfro 

Thanks a lot for helping!