What if I change license metric and mark it as something else?

[iamkurt]

This is about Software Asset Management Pro

I am currently onboarding some Microsoft Perpetual Licenses.

Do I have to be accurate about the License Metrics when I import?

For ex - Microsoft Windows Server 2016 which has PPN → R18-05173. If I enter this in content lookup

What if I mark this license at Per User? When I enter the PPN for this specific license and when it auto populates on its own, the license metric is User CAL.

I am thinking of marking all as Per User since this is what the customer wants, but I have just begun to realize that the extract I got form legacy ITAM system must be full of various License Metrics and I might have to go through thousands of records.

If I mark is as Per User , will it affect compliance? Will it drastically skew any other important metrics or reports? The goal is to pass audit.

Any feedback would be appreciated _/\_

[dreinhardt]

Hi @iamkurt,

in case of CALs for Microsoft products please check the following SAM blog about this new discovery feature - https://www.servicenow.com/community/sam-blog/microsoft-server-software-cal-setup-on-servicenow-sam-...

Please take a look into the SAM Pro CAL feature to add these kind of records to create a consumption for this license type - https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/software-asset-mana...

I don’t recommend to change the type to „per User“, because the client access record isn’t about a common user licensing based on the assignment user field SAM Pro will use after this change. 

Best, Dennis