SecOps Resource Library: Major Security Incident Management

[Sarah Wood]

Major Security Incident Management (MSIM) 

Base Knowledge 

• Product Documentation: Major Security Incident Management
• ServiceNow Store: Major Security Incident Management
• MSIM Welcome Guide 
• MSIM Demo: How ServiceNow MSIM Helps Streamline Collaboration When Dealing With Major Security Incidents 

Implementation Resources

• QuickStart Guide and Now Create Resources for MSIM
• MSIM Implementation Bootcamp 
• Videos to Configure Conference Calling in Major Security Incident Management (Teams, Zoom, WebEx) 
• Major Security Incident Management (MSIM) Quick Start Guide (PDF download) on the MSIM store page
  

Webinars & Training  MSIM Webinar Recording and Resources (Tips for Successful Deployment)  Major Security Incident Management: Getting Started Guide + Video Configuration Walkthrough

Additional Resources Community Article: Highlights of New Features in Major Security Incident Management (May 2024)!  Community Article: Major Security Incident Management v3 is Now Live!  White Paper: A Prudent Approach to Major Security Incidents (Enterprise Strategy Group)