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Quickstart guide for Vulnerability Response

Use this quick reference guide to get started with Vulnerability Response! The attached quick start guides you through the most important features to get value in your Vulnerability Response application.

julian_azaret by ServiceNow Employee
  • 2058 Views
  • 1 comments
  • 5 helpfuls

CI Matching - Deep-dive CI matching webinar (June 2025)

The matching of your CMDB's Configuration Items (CIs) to the list of hosts and vulnerabilities brought in by your scanner is key to the success of your Vulnerability Response (VR) implementation.   Here are some resources on CI Matching that will be ...

Eric Feron by Moderator
  • 16318 Views
  • 8 comments
  • 11 helpfuls

ServiceNow NVD Integration [Part 3]

Improving Usage of CWE, CVE & CPE  One common theme to improving the usage of these vulnerability standards across the ServiceNow (SN) platform is to handle the challenges of visibility and accessibility. Unfortunately, it’s common for security profe...

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Abi Adesanya by Tera Contributor
  • 1854 Views
  • 3 comments
  • 4 helpfuls

Performance Analytics for Security Operations Document

Hello SecOps Community, I am pleased to be able to share with you the recently finished Performance Analytics for Security Operations document. This document was put together with the hopes of de-mystifying Performance Analytics for security practiti...

Jon Williams by ServiceNow Employee
  • 1444 Views
  • 3 comments
  • 6 helpfuls

Make the best of Vulnerability Response and the Discovered Items Module - By Chris McDevitt, Senior Principal Business Process Consultant

Why this Article As Simon Sinek points out in his book ‘Start with Why’, ‘the why’ is probably the most crucial question for all of us. Why I wrote this article is pretty simple, I wanted to help people understand how they can leverage the Discovere...

Eric Feron by Moderator
  • 3476 Views
  • 2 comments
  • 7 helpfuls

SecOps Now on Now

Ever wonder how ServiceNow uses its own products? We have a program we call Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to SecOps.   Now on Now: Ho...

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