On August 21 & 22, Andy Ohja, Principal Outbound Product Manager, Siva Reddy Mallu, Principal Inbound Product Manager, and myself, Sr. Product Success Manager, SecOps, share the insights for "A Day in the Life of a Vulnerability Manager". The sessio...
We would like to invite you to review the Major Security Incident Management (MSIM) Bootcamp. On June 27, Tim Boswell, Sr. Outbound Product Manager, SecOps, Antonio Challita, Sr. Principal Product Manager and MSIM Product Engineering reviewed sett...
We're excited to announce that our Generative AI product, Now Assist for Security Operations (SecOps), is now live on the ServiceNow Store! In our August release, we are thrilled to introduce three key features designed to enhance your experience: Se...
New Content Alert for Vulnerability Response - Palo Alto Networks Prisma Cloud Compute integration for Containers This week, a new course on Container Vulnerability Response, focusing specifically on Prisma Cloud compute integration, was added to ...
BackgroundZero Trust is a cybersecurity strategy wherein security policy is applied based on context established through least-privileged access controls and strict user authentication. Rooted in the principle of “never trust, always verify, " device...
On July 16 & 17 Abhinav Ramaseshan, Principal Technical Curriculum Developer and myself hosted another "Success with VR" webinar highlighting the processing, configuration and learning curriculum for three different scanning sources, one for each of ...
Open-source software is typically free to use, can be quickly and easily integrated into existing software, and is well tested and maintained. This makes using open-source components particularly attractive to developers, but does present some unique...
On July 10 & 11 Jamie Jackson, Sr. Product Success Manager, SecOps, and myself presented on the Security Incident Response (SIR) solution. We reviewed the various roles, responsibilities, and both manual and automated data sources for getting data i...
Dear SecOps Community Members, Thank you for being a part of the Security Operations Community! As you know, the SecOps Community is a one-stop-shop resource for your ServiceNow journey. In the coming week, we are excited to bring you an updated use...
On June 12 & 13, Tim Boswell, Sr. Outbound Product Manager, SecOps and myself were excited to share the uniqueness of the new Threat Intelligence Security Center (TISC) solution. The webinar highlights how you can include threat data for threat inve...
In partnership with the Tenable team, ServiceNow engineers have developed a new app to facilitate the integration of Tenable with ServiceNow Vulnerability Response. This tutorial by Ravi Kumar Kanukollu, Product Manager, explains the benefits of the ...
Earlier this month during ServiceNow's Knowledge Conference, several new features launched in Major Security Incident Management. You can get your hands on those from the ServiceNow Store by downloading version 3.1.2 of the application. Here is a sum...
Dear SecOps Community Members, Over the past few weeks several customers and partners, have inquired how to go about configuring conference calling in Major Security Incident Management (MSIM). The steps to do so are documented here: https://do...
Resources for SecOps implementation, tuning, troubleshooting, best practices, and usage: Docs.servicenow.com search for VR "reference information" Developer.servicenow.com Developers content/on demand training VR Performance Tuning KB1157979 Suppor...
Did you know about working with zero-day assessment, with or without SAM licensing, with Exposure Assessment? In addition, you can get an overall rating of your organizations' attack surface using the Unified Vulnerability Response Dashboard. With ...
Welcome to ServiceNow® Major Security Incident Management (MSIM) Are you ready to start your Major Security Incident Management (MSIM) implementation journey? This guide gives you valuable information you can share with your team, including prove...
ServiceNow® Security Operations (SecOps) Define and measure success by identifying clear business outcomes and key performance indicators. Introduction Many organizations want to transform security operations. However, to translate this strategic obj...
Hello all, The Product Success team is pleased to bring you the "Success with VR" recommended practices webinar schedule for Q1 and Q2 of 2024. These are replays that will have live Q&A available during the webinar. Check this post for updates fo...
Fellow community members, The Red Hat is no longer publishing the solutions in the CVRF format, having migrated to the new CSAF format. (https://access.redhat.com/articles/5554431) Hence, our Red Hat Integration is no longer bringing solutions in...
Dear SecOps Community Members,Thank you for being a part of the Security Operations Community! We appreciate your engagement in the forums and the resources and knowledge you continuously share. In an effort to improve forum navigation and collabora...
Sarah Wood
ServiceNow
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Mary Hain
Steph Morillo
