Resource Library: Unified Security Exposure Management Unified Security Exposure Management (USEM) is the next evolution of Vulnerability Response. Learn more here: USEM - Release Highlights and Upgrade Information Product Areas: ...
Resource Library: Enterprise Security Case Management Product Areas: General Topics (A-Z): Solutions, Features & Descriptions Security Incident Response (SIR) manages the lifecycle of a security incident from creation through...
For the VIs that cannot be remediated immediately or VIs that must be deferred, the remediation owners have to manually request exceptions every time a new VI is identified matching the same condition. Organizations want to automate this process in o...
For those of you which have joined the "Success with SIR" webinars and provided feedback, thank you! For those who have not been able to participate, we welcome you to dig into this content and discover configuration, tuning tips and best practices ...
With the 2024 Xanadu release we’re thrilled to unveil several exciting enhancements to our Security Operations suite, especially the introduction of Gen AI with Now Assist in our Security Incident Response solution. Now Assist for Security Opera...
Luke Kasper is back, this time with key advice on how to the get the best out of VR and SIR Dashboards and Reports. 13 minutes well spent, whether you are just getting started with your applications or have been using them for a while. A call to thin...
On August 27 & 29 Jamie Jackson, Sr. Product Success Manager, SecOps, Sushma Lawate, Sr. Product Success Manager, and Antonio Challita, Sr, Principal Product Manager highlighted the various Security Incident Response task types, working with the Secu...
On August 21 & 22, Andy Ohja, Principal Outbound Product Manager, Siva Reddy Mallu, Principal Inbound Product Manager, and myself, Sr. Product Success Manager, SecOps, share the insights for "A Day in the Life of a Vulnerability Manager". The sessio...
We would like to invite you to review the Major Security Incident Management (MSIM) Bootcamp. On June 27, Tim Boswell, Sr. Outbound Product Manager, SecOps, Antonio Challita, Sr. Principal Product Manager and MSIM Product Engineering reviewed sett...
We're excited to announce that our Generative AI product, Now Assist for Security Operations (SecOps), is now live on the ServiceNow Store! In our August release, we are thrilled to introduce three key features designed to enhance your experience: Se...
New Content Alert for Vulnerability Response - Palo Alto Networks Prisma Cloud Compute integration for Containers This week, a new course on Container Vulnerability Response, focusing specifically on Prisma Cloud compute integration, was added to ...
BackgroundZero Trust is a cybersecurity strategy wherein security policy is applied based on context established through least-privileged access controls and strict user authentication. Rooted in the principle of “never trust, always verify, " device...
On July 16 & 17 Abhinav Ramaseshan, Principal Technical Curriculum Developer and myself hosted another "Success with VR" webinar highlighting the processing, configuration and learning curriculum for three different scanning sources, one for each of ...
Open-source software is typically free to use, can be quickly and easily integrated into existing software, and is well tested and maintained. This makes using open-source components particularly attractive to developers, but does present some unique...
On July 10 & 11 Jamie Jackson, Sr. Product Success Manager, SecOps, and myself presented on the Security Incident Response (SIR) solution. We reviewed the various roles, responsibilities, and both manual and automated data sources for getting data i...
Dear SecOps Community Members, Thank you for being a part of the Security Operations Community! As you know, the SecOps Community is a one-stop-shop resource for your ServiceNow journey. In the coming week, we are excited to bring you an updated use...
On June 12 & 13, Tim Boswell, Sr. Outbound Product Manager, SecOps and myself were excited to share the uniqueness of the new Threat Intelligence Security Center (TISC) solution. The webinar highlights how you can include threat data for threat inve...
In partnership with the Tenable team, ServiceNow engineers have developed a new app to facilitate the integration of Tenable with ServiceNow Vulnerability Response. This tutorial by Ravi Kumar Kanukollu, Product Manager, explains the benefits of the ...
Earlier this month during ServiceNow's Knowledge Conference, several new features launched in Major Security Incident Management. You can get your hands on those from the ServiceNow Store by downloading version 3.1.2 of the application. Here is a sum...
Dear SecOps Community Members, Over the past few weeks several customers and partners, have inquired how to go about configuring conference calling in Major Security Incident Management (MSIM). The steps to do so are documented here: https://do...
Sarah Wood
ServiceNow
LisaLatour
Mary Hain
Steph Morillo
