ServiceNow® Security Operations (SecOps) Define and measure success by identifying clear business outcomes and key performance indicators. Introduction Many organizations want to transform security operations. However, to translate this strategic obj...
Hello all, The Product Success team is pleased to bring you the "Success with VR" recommended practices webinar schedule for Q1 and Q2 of 2024. These are replays that will have live Q&A available during the webinar. Check this post for updates fo...
Fellow community members, The Red Hat is no longer publishing the solutions in the CVRF format, having migrated to the new CSAF format. (https://access.redhat.com/articles/5554431) Hence, our Red Hat Integration is no longer bringing solutions in...
Dear SecOps Community Members,Thank you for being a part of the Security Operations Community! We appreciate your engagement in the forums and the resources and knowledge you continuously share. In an effort to improve forum navigation and collabora...
On August 17 & 18, the "Success with Vulnerability Response" webinar series continues with insights on some of the VR plug-ins and upgrade recommended practices. Vulnerability Response provides many plugins that are beneficial for your vulnerability...
For those of you which have joined the "Success with VR" webinar series and provided feedback, thank you! For those who have not been able to participate, we welcome you to dig into this content and discover tuning tips and best practices for implem...
Dear SecOps Community Members, We're pleased to announced that version 3 of Major Security Incident Management (MSIM) is now live on the Store! The new version delivers several big updates that have been requested by customers and partners. L...
Dear SecOps Community Members, We're pleased to announced that version 3 of Major Security Incident Management (MSIM) is now live on the Store! The new version delivers several big updates that have been requested by customers and partners. L...
Dear SecOps Community Members, We're pleased to announced that version 3 of Major Security Incident Management (MSIM) is now live on the ServiceNow Store! The new version delivers several BIG updates that have been requested by customers and partn...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents Now AssistWhat is Security ...
Hi all! By popular request - I recently delivered a presentation on ServiceNow and how it can help with SOAR (Security Orchestration, Automation & Response). It briefly covers the SOAR space, how ServiceNow aligns and areas where we go beyond the def...
Join us in a special SecOps community webinar dedicated to Major Security Incident Management (MSIM). For those of you who have implemented MSIM (or are planning to do so) this session is the ONE not to miss! Antonio Challita (Sr. Principal Product...
ServiceNow's Vulnerability Response Exploit Prediction Scoring System (EPSS) provides a fundamentally new capability for efficient, data-driven vulnerability management. It’s a data-driven effort that uses current threat information from CVE and real...
In ServiceNow’s last Store Release of 2023, there are three noteworthy innovations added to the Security Operations offering: Vulnerability Crisis Management, Compensating Controls for Vulnerability Response, and many new Now-on-Now flow-based playbo...
SpoilerUpcoming changes to National Vulnerability Database (NVD) APIs - Upgrade Vulnerability Response to v17.1.4 or higherUpcoming changes to National Vulnerability Database (NVD) APIs - Upgrade Vulnerability Response to v17.1.4 or higher Fell...
The upcoming November and December releases bring important updates for Vulnerability Response customers. Join this webinar to learn about critical topics for these releases including: Call to action: NIST to deprecate NVD API 1.0. Upgrade Vulnerabil...
There's a feature in Vulnerability Response that was released in V18.0 where you can reapply CI Matching Rules after the Source Data is updated on a Discovered Item. What this means is that when your vulnerability scanner gives new Source Data, it c...
Three updated courses for SecOps have been released in Now Learning. All of these are based on the Tokyo family release. They each provide the student with a personal instance that allows them to perform the labs in the courses. SecOps Fundamental...
The attached QuickStart Guide is a valuable resource to help you get started with Vulnerability Response. Note that a new QuickStart Guide is also attached for Unified Security Exposure Management (USEM), the next evolution of Vulnerability Response....
Playbooks in Security Incident Response often use response tasks as a channel to guide the security analysts and expedite the resolution of security incidents. These playbooks rely on responses provided by the analyst via the response task "State" fi...
Sarah Wood
ServiceNow
LisaLatour
Eric Feron
Mary Hain
seanflack
Steph Morillo
