On July 10 & 11 Jamie Jackson, Sr. Product Success Manager, SecOps, and myself presented on the Security Incident Response (SIR) solution. We reviewed the various roles, responsibilities, and both manual and automated data sources for getting data i...
Dear SecOps Community Members, Thank you for being a part of the Security Operations Community! As you know, the SecOps Community is a one-stop-shop resource for your ServiceNow journey. In the coming week, we are excited to bring you an updated use...
On June 12 & 13, Tim Boswell, Sr. Outbound Product Manager, SecOps and myself were excited to share the uniqueness of the new Threat Intelligence Security Center (TISC) solution. The webinar highlights how you can include threat data for threat inve...
In partnership with the Tenable team, ServiceNow engineers have developed a new app to facilitate the integration of Tenable with ServiceNow Vulnerability Response. This tutorial by Ravi Kumar Kanukollu, Product Manager, explains the benefits of the ...
Earlier this month during ServiceNow's Knowledge Conference, several new features launched in Major Security Incident Management. You can get your hands on those from the ServiceNow Store by downloading version 3.1.2 of the application. Here is a sum...
Dear SecOps Community Members, Over the past few weeks several customers and partners, have inquired how to go about configuring conference calling in Major Security Incident Management (MSIM). The steps to do so are documented here: https://do...
Resources for SecOps implementation, tuning, troubleshooting, best practices, and usage: Docs.servicenow.com search for VR "reference information" Developer.servicenow.com Developers content/on demand training VR Performance Tuning KB1157979 Suppor...
Did you know about working with zero-day assessment, with or without SAM licensing, with Exposure Assessment? In addition, you can get an overall rating of your organizations' attack surface using the Unified Vulnerability Response Dashboard. With ...
Welcome to ServiceNow® Major Security Incident Management (MSIM) Are you ready to start your Major Security Incident Management (MSIM) implementation journey? This guide gives you valuable information you can share with your team, including prove...
ServiceNow® Security Operations (SecOps) Define and measure success by identifying clear business outcomes and key performance indicators. Introduction Many organizations want to transform security operations. However, to translate this strategic obj...
Hello all, The Product Success team is pleased to bring you the "Success with VR" recommended practices webinar schedule for Q1 and Q2 of 2024. These are replays that will have live Q&A available during the webinar. Check this post for updates fo...
Fellow community members, The Red Hat is no longer publishing the solutions in the CVRF format, having migrated to the new CSAF format. (https://access.redhat.com/articles/5554431) Hence, our Red Hat Integration is no longer bringing solutions in...
Dear SecOps Community Members,Thank you for being a part of the Security Operations Community! We appreciate your engagement in the forums and the resources and knowledge you continuously share. In an effort to improve forum navigation and collabora...
On August 17 & 18, the "Success with Vulnerability Response" webinar series continues with insights on some of the VR plug-ins and upgrade recommended practices. Vulnerability Response provides many plugins that are beneficial for your vulnerability...
For those of you which have joined the "Success with VR" webinar series and provided feedback, thank you! For those who have not been able to participate, we welcome you to dig into this content and discover tuning tips and best practices for implem...
Dear SecOps Community Members, We're pleased to announced that version 3 of Major Security Incident Management (MSIM) is now live on the Store! The new version delivers several big updates that have been requested by customers and partners. L...
Dear SecOps Community Members, We're pleased to announced that version 3 of Major Security Incident Management (MSIM) is now live on the Store! The new version delivers several big updates that have been requested by customers and partners. L...
Dear SecOps Community Members, We're pleased to announced that version 3 of Major Security Incident Management (MSIM) is now live on the ServiceNow Store! The new version delivers several BIG updates that have been requested by customers and partn...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents Now AssistWhat is Security ...
Hi all! By popular request - I recently delivered a presentation on ServiceNow and how it can help with SOAR (Security Orchestration, Automation & Response). It briefly covers the SOAR space, how ServiceNow aligns and areas where we go beyond the def...
Sarah Wood
ServiceNow
LisaLatour
Eric Feron
Mary Hain
seanflack
Steph Morillo
