Shift handover feature:
The purpose of a shift handover feature in a SOC is to ensure seamless transition of responsibilities, information, and ongoing tasks between different shifts or security analysts.
It ensures continuity of security operations by transferring knowledge, ongoing investigations, and critical information from one shift to another. This prevents gaps in monitoring and response, ensuring that security incidents are promptly addressed regardless of shift changes.
It promotes collaboration and communication between outgoing and incoming shifts. Analysts can discuss ongoing incidents, share insights, and provide recommendations for handling specific security threats. This collaborative approach enhances the effectiveness of security operations.
This documentation serves as a valuable reference for incoming analysts, enabling them to quickly familiarize themselves with the current state of security operations.
Link to the product documentation
Configurable Risk Score Calculator:
Introducing a new Risk Score Calculator designed to empower security teams with customizable criteria for defining and calculating the risk associated with security incidents. This feature offers a transparent and intelligent scoring system, allowing organizations to precisely assess the severity of each incident based on user-defined parameters.
Link to the product documentation
