Background Jobs Queued
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03-14-2022 11:46 AM
Hello,
We recently upgraded Vulnerability Response to version 4 and replaced the native Tenable integrations with the Service-Now Tenable Vulnerability integration. Starting fresh with no remediation tasks, when reapplying the remediation tasks rules, the background job tasks queue up and never run in production. We followed the same upgrade procedures in our DEV and TEST environments and are running with no issues. Is there anything we could check to see what could be causing these background jobs to queue up? I highlighted the job below that seems to be hanging up the rest of them during the reapply group rule background task.
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Vulnerability Response

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10-16-2024 10:09 PM
- Mark Queued jobs as state = Complete and Subset = Error using background scripts
- Kill the current running active transaction of background job. This will free up the background thread.
Aman Kumar