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Resolved! How to add fields in self service portal Page

Dear All, I want to add extra fields in SelfService Portal Page. Currently i have only 2 fields, Please refer the attached screenshot. Kindly someone please help me how to add extra fields in SelfService Portal. Regards Saravanan K

Resolved! Can I get powerpoint presentation of pdf on SecOps?

Hello, My client has already implemented SN-GRC and now they are interested in SecOps. However, they would want to see the advantages/benefits of having SecOps. Moreover, they would want to understand the scope of SecOps and what would be the benefit...

Resolved! Third-Party Vulnerability entries

This is the first time i am using Vulnerability response, so when the tenable scan ran this morning there was no third-party vulnerability entries the got created which means there was no vulnerability groups that got created which means there was no...

Tyler36 by Tera Contributor
  • 2916 Views
  • 9 replies
  • 6 helpfuls

Resolved! SQL Injection Security

Hi guys, Not sure if I've chosen the correct topic so apologies if not. The IT security team at my company have asked what Service Now has in place to prevent SQL Injection attacks. I've had a look on Google and could not find anything specific. Do a...

All assets from Qualys are not imported into ServiceNow

i'm having an issue with importing data from Qualys into ServiceNow. Multiple assets are not showing up in the Security Operations CMDB, nor as Vulnerable Items. I have given my ServiceNow API user access to read the "All" asset group, and most asset...

User1234 by Mega Contributor
  • 1881 Views
  • 7 replies
  • 2 helpfuls

Resolved! Data Loss Prevention integration with ServiceNow

Hi All, We are in need of integrating the DLP DB with ServiceNow to perform the DLP operation in ServiceNow Itself.  Ticket handling also will have to do it in the ServiceNow.  According to my plan. I have to create new application for DLP through st...

Resolved! What is the learning path for Secops ?

Hi ServiceNow Folks, Greetings. I am new to SecOps world and would like to start my Journey in SecOps. My first assignment  is to implement SecOps Security incident response in my organisation  i am basically from ITOM world with not so much strong b...

Satya24 by Mega Contributor
  • 1957 Views
  • 2 replies
  • 4 helpfuls

Resolved! Splunk Add-on for ServiceNow config

Morning!  I know that this is probably more of a Splunk side configuration issue, so I have posted to their forum as well, but i wanted to see if anyone has any experience with this setup.  I am getting an error when trying to set up the Splunk add o...

Resolved! How to Integrate SecureWorks with ServiceNow?

Hi All, I have a requirement on Security Incident Response as below. When a ticket is created in Secure Works then a Security Incident Response ticket in ServiceNow. Can anyone please help me with the Integration process. - Sai.

User177031 by Kilo Guru
  • 2843 Views
  • 3 replies
  • 5 helpfuls

Resolved! Tenable Scan

The tenable scan is running and bringing in new CI, when the CI come in the IP address is automatically setting itself to the name where we want the domain name to set itself to the name. How do i switch this?

Tyler36 by Tera Contributor
  • 1256 Views
  • 2 replies
  • 5 helpfuls

Resolved! Rapid7 and ServiceNow Vulnerability response integration

Hello. I've integrated SN and Rapid 7 successfully, but I'm trying find out how perform repadiation process properly. When I'm closing Vulnerable Item or Vulnerable group I have two option for closure: Wait for confirmation from next scan Close vulne...

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Alex150 by Mega Sage
  • 1819 Views
  • 7 replies
  • 3 helpfuls

Resolved! Remediation target notification. Summary email?

Dear community,  From the doc I can read that "A summary email, per remediation target rule, is sent when one or more vulnerable items are either approaching its remediation target date or the remediation target date has passed." What does it mean ex...

Lorenzo8 by Mega Guru
  • 2126 Views
  • 3 replies
  • 1 helpfuls