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Resolved! Increase time for Error Message at service portal

Hi all, I want to increase the timing of error message before abort action and redirection of page ,as it is immediately disappear and redirect.I tried with setTimeOut() and wait(). Note:My script is in script section of Record producer. Kindly provi...

Data encryption at rest

I found the below whitepaper on data encryption https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-data-encryption-with-servicenow.pdf But how can i find out whether data encryption has been ...

Gary22 by Tera Contributor
  • 2307 Views
  • 6 replies
  • 4 helpfuls

Resolved! Vulnerable Item CI lookup Rule

Hello,  We're having some difficulty with how the Vulnerability Response module chooses CI.  Say our cmdb looks like this: NameClassws-serveraWindows Serverws-serveraVirtual Machine Instancews-serveraStorage Volume When the VI is created it should ma...

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Mike_R by Kilo Patron
  • 2128 Views
  • 6 replies
  • 6 helpfuls

Resolved! Tenable connector connection failing

Hello,  We are using Tenable Module of Vulnerability Response in our SNOW instance.  There is an APP called tenable connector that needs to be setup as a pre-requsite.  We have a MID-server as well. The MID-server is unable to connect to the Tenable ...

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Scorpion81 by Mega Expert
  • 3135 Views
  • 7 replies
  • 6 helpfuls

Resolved! Splunk Event Ingestion integration error

Hello Community, I try to set up Splunk Add-On for ServiceNow. I did needful in Splunk and now when I try to do activate integration in SNow, I get following error: When I check the logs, there's an info that HTTP status code is 404 or 0 except 200. ...

Ewelina3 by Giga Contributor
  • 2289 Views
  • 9 replies
  • 4 helpfuls

Resolved! Is it possible to extend the Vulnerable Items table?

Hi: We are working on a custom integration to create Vulnerability Entries and Vulnerable Items from a Third-Party provider into the Vulnerability Response application.    We would like to create a vulnerability group rule based on data we provide to...

isqc by Tera Expert
  • 1330 Views
  • 5 replies
  • 0 helpfuls

Resolved! Add tabs to Related Lists

I wish to add tabs to the Related List for Related Items.  I found the UI Script "sn_si.SecurityIncidentConstants" that controls the tabs for "Related Items", but how can I get the information needed to add something to this list?  I'm specifically l...

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rcarmack1 by Kilo Guru
  • 4365 Views
  • 8 replies
  • 6 helpfuls

SIR Observables

Hello, I am trying to find a way to have the Observables tab/field be auto-populated with information that is imported into the Description field. As it stands, we get numerous alerts imported into SIRs with the Description field populated with a lot...