We have some vulnerable items that only show a single Open detection, but do not seem to be recorded the Closed/Fixed detection. These items no longer exist in Qualys and wondering why Servicenow still shows them as open. We have rescanned and Servic...
Really like the view of a VIT when going through the IT Remediation Workspace module. However, we would like to add a custom field to the view. Any ideas on how we can do that? The typical options to change the view is not available, so we are not...
We have recently upgraded to Vulnerability response 15.0.2 and we integrate with Rapid7 insight VM but I have realized that not every VIT necessarily points to a VUL, i think that i have seen the explanation of this behavior but I dont remember what ...
Hi Team, We have implemented Tenable.sc integration to ServiceNow. Somehow the Import is quite slow. I already tried setting the CMDB Asset Chunk Size to 500. Somehow the retrieval improved but the importing process is slow. Is there anything we ca...
I'm wondering if anyone has any information or experience with setting up Red Canary threat and vulnerability with SNOW. Any documentation, suggestions or links I can review would be a great help. Thanks
Hello, I closed-Ignored the vulnerability in Qualys manually for a reason. When i ran the Host Detection Integration that particular VIT still shows as Active - Open in Servicenow Should the Integration set it to Close state in Servicenow too? we are...
Hi Everyone, I'm doing POC on Tenable for ITSM, I want to test this Incident Rules but I'm currently having issues with the import part as there is a large amount of data and it is always stuck. I was trying to manually execute the Incident Rules, bu...
Hi, Does anyone know if we can Change risk score when cvss score changes on a vul item? is this possible using vulnerability calculator? I tried using calculator but it doesnt work for me. Can anyone one help on this? Do i need to do a business rule...
Hello everyone, Unfortunately on current stage of project I can't integrate Qualys with dev instance. I need to prepare some 'dummy data' for testing CI Lookup Rule and getting familiar with them. Is any possibility to insert 'dummy data' into some k...
Hi there, is it possible to have a vulnerability calculator reapply with a scheduled job? If yes, how so? I am trying to find a way to reference the vulnerability calculator in a scheduled job but I can't find a way. According to the SN docs it seem...
When I open the Requested record from "Vulnerability Response> My Approvals", I see "Summary of Item being approved / Vulnerability State Change Approval" at the bottom of the form. Therefore, I would like to display the "Approval name" and "Requeste...
Hi, I had a customer ask me about using the file attachment function for a malicious file... they are wondering if we can get the information from the file without actually storing it. Their concern was someone opening the file and unleashing bad stu...
A large ServiceNow & Phantom customer wants to have a conversation about how the two should work together. They both have playbooks and automation capabilities. ServiceNow has the advantage of the CMDB and workflow with other teams. What else? thank ...
Hello Community! I want to restrict the personalize_dictionary role to only create or rename tables&fields under cmdb_ci table, nowhere else.Basically what I need is to prevent "admin" access other tables but cmdb_ci and its descendants. Is there a w...
I have moved the Vulnerability Response update set from the development environment to the verification environment. I understand that Scheduled Jobs are not included in the update set, so I need to export and transport them as an XML file in my deve...