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Data encryption at rest

I found the below whitepaper on data encryption https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-data-encryption-with-servicenow.pdf But how can i find out whether data encryption has been ...

Gary22 by Tera Contributor
  • 2420 Views
  • 6 replies
  • 4 helpfuls

Resolved! Vulnerable Item CI lookup Rule

Hello,  We're having some difficulty with how the Vulnerability Response module chooses CI.  Say our cmdb looks like this: NameClassws-serveraWindows Serverws-serveraVirtual Machine Instancews-serveraStorage Volume When the VI is created it should ma...

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Mike_R by Kilo Patron
  • 2274 Views
  • 6 replies
  • 6 helpfuls

Resolved! Tenable connector connection failing

Hello,  We are using Tenable Module of Vulnerability Response in our SNOW instance.  There is an APP called tenable connector that needs to be setup as a pre-requsite.  We have a MID-server as well. The MID-server is unable to connect to the Tenable ...

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Scorpion81 by Mega Expert
  • 3466 Views
  • 7 replies
  • 6 helpfuls

Resolved! Splunk Event Ingestion integration error

Hello Community, I try to set up Splunk Add-On for ServiceNow. I did needful in Splunk and now when I try to do activate integration in SNow, I get following error: When I check the logs, there's an info that HTTP status code is 404 or 0 except 200. ...

Ewelina3 by Giga Contributor
  • 2431 Views
  • 9 replies
  • 4 helpfuls

Resolved! Is it possible to extend the Vulnerable Items table?

Hi: We are working on a custom integration to create Vulnerability Entries and Vulnerable Items from a Third-Party provider into the Vulnerability Response application.    We would like to create a vulnerability group rule based on data we provide to...

isqc by Tera Expert
  • 1446 Views
  • 5 replies
  • 0 helpfuls

Resolved! Add tabs to Related Lists

I wish to add tabs to the Related List for Related Items.  I found the UI Script "sn_si.SecurityIncidentConstants" that controls the tabs for "Related Items", but how can I get the information needed to add something to this list?  I'm specifically l...

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rcarmack1 by Kilo Guru
  • 4544 Views
  • 8 replies
  • 6 helpfuls

SIR Observables

Hello, I am trying to find a way to have the Observables tab/field be auto-populated with information that is imported into the Description field. As it stands, we get numerous alerts imported into SIRs with the Description field populated with a lot...

Resolved! What makes all fields Read Only when Status is Closed?

Does anyone know what UI Policy/Script Include/Business Rule makes all fields of the SIR read-only when the State is Closed?  I'm looking for a way to allow only the sn_si.admin to change the field after the SIR is closed, due to analysts accidentall...

rcarmack1 by Kilo Guru
  • 4936 Views
  • 2 replies
  • 4 helpfuls

Resolved! Delete all vulnerable items and groups

Hi All, All the vulnerable items and groups have been imported when I just enabled Knowledge base even before I setup group rules and assignment rules. Now I want to delete them and rerun the import. Is it fine to do that?

Geeky by Kilo Guru
  • 2228 Views
  • 11 replies
  • 6 helpfuls