Hi all,I have a requirement where if configuration item->IT application owner is not empty it should be assigned to IT application owner for this i cannot assign using user group or user group field , the only way is to through scripts what should be...
Afternoon all.... I am deep diving into the Certified Implementation Specialist - Security Incident Response CIS-SIR exam. I'd be grateful for any pointers and advise in terms of what online resources to use. I have the Mainline Exam Blueprint, I hav...
Issue with Closing Nested Modal iFrame in WorkspaceClose button on questionnaire in workspace is not working for exceptions/false positivesWe are encountering an issue with the UI Action named "Request Exception" on the IT Remediation Workspace . Whe...
Hello all, is there a document that describes the implementation sequence for Third Party Risk Management, something that details the roadmap and offerings. Similar to Recommended Implementation SequenceANDhttps://learning.servicenow.com/nowcreate/en...
My company has been using the store app "Microsoft Azure Sentinel Incident Ingestion Integration For Security Operations" to automatically ingest new incidents from Microsoft's Sentinel (SIEM) solution to our ServiceNow SecOps addon. The store app wo...
Hi ,We have a requirement for Security Operations module. For the DLPIR Table (Data Loss Prevention Incident Response) , there is an OOB Choice field "State" for which the default value is given as a sys_id (32f570830f910110012db8a276767eef) 1. Can a...
Hi Team, We need to allow sn_si.external users to read the SIR records of their department alone. To achieve that we have created read ACL sn_si_incident,* (table + fields) and gave roles (sn_si.external) but that ACL is not working and when imperson...
How do I setup ServiceNow to auto recalculate risk score of VIT records when CVE fields like EPSS score are updated to a new score.We have our risk calculator using Vul EPSS score, Vul severity, Vul access complexity v2, Vul exploit exists, Vul Attac...
Can we increase size of a pop up window ?
Hi Team, I need to implement a logic where the Age field stops calculating time when the state changes to Deferred and resumes when the state changes back to any other value.Has anyone implemented something similar? Would a Business Rule be the best ...
What's the best way to create a report in ServiceNow using the information gathered QIDs from Qualys? I updated the parameters to ingest the IG QIDs in ServiceNow, this results in the creation of a VIT record which I would like to create a report wit...
We are working on tenable.sc integration with SN. We have MID servers and installed required plugins from store.1. We have created a connector for 'tenable.sc' product but unable to pull data as we could not get any records in T.SC query field of Sch...
Does ServiceNow provide an (OOB) solution to automatically update the state of a remediation task based on the state of its associated vulnerable items? Where can I find the relevant code in Business Rules (BR), Script Includes (SI) or etc? Could yo...
Hello, I have couple of questions related to exception process when we enable the setting of manage exceptions using GRC: Policy and Compliance within Vulnerability Response -> Administration -> Exception management. 1. It seems like out of the box, ...
