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Resolved! sn_si_incident (SIR) table is supported in OpsGenie?

Hi guys,I installed the OpsGenie plugin to integrate with the client's Jira. Looking at all the settings that the module configures during installation, I noticed that the notes are focused on the incident table. By opening a ticket in ServiceNow in ...

Resolved! Penetration testing on a single Application.

Hello Everyone,I'm New to Penetration Testing in ServiceNow.I've gone through several Blogs, documents and Knowledge article but i like to know, how it works in practical.I have a Single Application "ABC Insur" it doesn't have any CI items it is a St...

daiva by Tera Guru
  • 3822 Views
  • 15 replies
  • 6 helpfuls

SIR integration with Splunk SOAR

Hello I'm looking to do a custom integration with Splunk SOAR, as there is NO available add-on for SIR integration with Splunk SOAR. Can anyone tell if doing a custom bi-directly integration between SIR and Splunk SOAR requires any special license en...

ayanghayas by Tera Contributor
  • 2208 Views
  • 3 replies
  • 0 helpfuls

VIT Reopened when new VIT should be created

Hi, The title may not be representative of what should necessarily be occurring but it's what I feel should occur based on the behavior. Has anyone seen an issue in which a VIT is reopened months or even a year after it was originally resolved, in wh...

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Michael H1 by Tera Guru
  • 1045 Views
  • 3 replies
  • 1 helpfuls

Tenable.io Compliance Results Integration

Hi All, Hope everyone is having a good day! I'm running the Tenable integration with ServiceNow and everything is running okay except for this integration: 'Tenbale.io Compliance Results Integration'. It is errors: {"status_code":"400","error":"Bad R...

Mapping MITRE Technique from Azure Sentinel

Hi all has anyone successfully mapped the MITRE Technique ID/Name from Azure Sentinel source data into the Security Incident?   We have been informed from our analysts that the Technique is available for the Sentinel incidents but it does not appear ...

rawdy by Tera Contributor
  • 1525 Views
  • 4 replies
  • 1 helpfuls

Background Jobs Queued

Hello, We recently upgraded Vulnerability Response to version 4 and replaced the native Tenable integrations with the Service-Now Tenable Vulnerability integration. Starting fresh with no remediation tasks, when reapplying the remediation tasks rules...

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Dommer by Tera Contributor
  • 4541 Views
  • 10 replies
  • 4 helpfuls

Scanned Applications for AVR GitHub Vulnerability integration

Hi, Can someone explain the concept of the Scanned Applications within the Application Vulnerability Response module? (or even better - how it can be used in the GitHub integration)Is the purpose of it similar to the Discovered Items in the Vulnerabi...

Joanna17 by Tera Contributor
  • 825 Views
  • 2 replies
  • 1 helpfuls

Third-Party Encryption Keys

Hi Community,  I would like to know if ServiceNow is using any third-party encryption keys? If yes, I am interested to know what controls are implemented to handle the risks associated with those third-party encryption keys. Any feedback is much appr...

NagrajS by Mega Contributor
  • 347 Views
  • 1 replies
  • 1 helpfuls