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Can we import playbooks in SIR ServiceNow from IRIS tool?

ApurvaB2101
Giga Contributor

‎07-16-2025 02:33 AM

Hi,

 

Is it possible to import existing customer playbooks from IRIS tool to ServiceNow? 

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Mark Manders
Giga Patron

‎07-16-2025 02:42 AM

I would recreate them, so you can utilize all possibilities within ServiceNow, even if importing would be possible. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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