CI Lookup Process - Match on "Retired" Status for CIs in CMDB

Ronald Merlino · ‎05-18-2022

In the CI Lookup process we want to match on "Retired" status for CI not just "In Use". There are scenarios even when the status is "Retired" the server is still operational on the network.

Fatih Karacaer · ‎05-18-2022

Hi Ronald,

You can set the system property sn_sec_cmn.filterOutDecommissionedCI to false.

You want the opposite of what is described in the ServiceNow article below:

https://docs.servicenow.com/bundle/rome-security-management/page/product/security-operations-common/...

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Ronald Merlino · ‎05-19-2022

Thanks - for the quick response - I will review the article and test it.