Error - "ACL Exception Insert Failed due to security constraints"

[shubham23]

Hi,

I am trying to upload an attachment in the incident table using API. But I am getting below error:

status: failure
The remote server returned an error: (403) Forbidden.
message: Operation Failed
detail: ACL Exception Insert Failed due to security constraints

I am using non-admin user and don't know which ACL rules operation should be applied to which table. So, that user can upload the attachments

Could anyone please help me ?.

Thanks!

[shubham23]

@Nikhil Bahurupi - User have below roles:
1. import_transformer

2. itil

3. itil_admin

4. personalize

5. personalize_dictionary

6. rest_service

And below ACL rules:

1. Read and Create operation for table sys_attachment and sys_attachment_doc.

2. Create an operation for ecc_queue.

[Nikhil Bahurup1]

Hi Shubham,

impersonate this user and see if you can add attachment manually.

[shubham23]

Hi @Nikhil Bahurupi,

I can attach the document manually but not with API.

[AMIT SHISHODIA2]

Hi Shubham,provide security_admin and admin role to user,then this issue will be solved.

Please mark correct and helpful if it solves your issue.

In case of any issue,please reply

[MGanon]

Granting the security_admin and admin roles will bypass all security for that user and should be avoided for non-admin users.