field is not editable

dasv
Tera Contributor

I have created a new field but while checking in the form it is not editable. Read only check box is not selected. I also checked in UI policies and i didn't found anything. There were no client scripts on that table. What else I need to check? 

4 REPLIES 4

Shree_G
Kilo Sage

Hello @dasv ,

 

Please check in the dictionary entry of the field -> Dictonary Overrides. 

 

ShirishGhule1_0-1743580639069.png

 

ShirishGhule1_1-1743580731725.png

 

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Nishant8
Giga Sage

Hello @dasv

what about other fields on the same form - are that editable or non editable?

you can verify ACL written against the same table especially Table.*, if any, since if you have this existing then you might have to adjust ACL for new field.

 

Regards,

Nishant

 

Ankur Bawiskar
Tera Patron
Tera Patron

@dasv 

since you said it's a new field are you sure no client script, UI policy is making it read-only?

any field level WRITE ACL is blocking?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

jMarshal
Mega Sage
Mega Sage

@dasv - I believe it is very likely that you have an existing write AC on all fields on that table (table_name.*) or a table-level one (table_name) and will need to create a new one (table_name.u_field_name) with an appropriate role for the new write permissions.