Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Filter incident templates by field value

Rash99
Tera Contributor

Hi,

I have a requirement by where I need to filter out the templates shown on template bar at bottom of form. On the incident form we have a custom choice field 'product', we have 3 products we can select.

We create a template for each category of incident, I would like to group these templates by 'product' and only show the relevant templates when a user clicks the the toggle template bar on the INC form.

Templates shown should be reflective of the Product selected on INC.

0 REPLIES 0