Filter incident templates by field value
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02-21-2024 02:28 AM
Hi,
I have a requirement by where I need to filter out the templates shown on template bar at bottom of form. On the incident form we have a custom choice field 'product', we have 3 products we can select.
We create a template for each category of incident, I would like to group these templates by 'product' and only show the relevant templates when a user clicks the the toggle template bar on the INC form.
Templates shown should be reflective of the Product selected on INC.
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