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Resolved! Database view of vulnerable items

Hey everyone, I have a question about the database view. I need to use the DB view to: All the VIs, incl. the manually created onesAll the Detections paired with the VIs (manually created VIs should have the detection fields empty) But when I try to ...

Patrik Z by Giga Guru
  • 1099 Views
  • 4 replies
  • 2 helpfuls

Resolved! Tenable.io - rescan VIs

I'm trying to set up and test the manual rescan for a single VI using the Tenable.io integration with SNow. I have updated the SN w/ Tenable plugin to version 3.0.5 and activated the scheduled integration. When I open the setup assistant for VR I see...

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Patrik Z by Giga Guru
  • 3393 Views
  • 10 replies
  • 0 helpfuls

Resolved! Vulnerability age?

Hi community,   Quick question. Which field shows me the Vulnerability age? All I have found in Vulnerable item there is a field called "Age". Is that the correct field for Vulnerability age?

kris29 by Tera Contributor
  • 679 Views
  • 1 replies
  • 1 helpfuls

Resolved! Vulnerable Item Age information on database view

Hi There I'm not able to view Age data in OOTB Database View - sn_vul_impacted_services ( which is a View connecting Vis to the services that have been impacted by the vulnerability ) I am able to see the age for the VIT but the same age value is not...

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KEV's in Service-Now?

Hey experts, Is anyone bringing in or ingesting KEV's(Known Exploited Vulnerability) in their Service-Now? We have been tasked to bring this data in so we know which Vulnerabilities have a KEV attached to them.  This is the website where they all res...

Resolved! In Vulnerability Response, how do you handle non-persistent VDI's?

We have a large number of non-persistent VDI's. This is causing our Discovered Items matching percentage to suffer, what is the Service-Now best approach in handling non-persistent VDI's?Additional notes on how VDI's work:In VDI, a hypervisor segment...

Egide by Tera Contributor
  • 1697 Views
  • 4 replies
  • 2 helpfuls

How do others address changes in VIT Assignments?

Trying to gain better understanding on what all actions can be, should be, cannot be taken when a VIT is reassigned to a different Assignment Group.  I have tried searching for relevant other forum posts and have not yet found one that really covers ...

Joe Kline by Kilo Guru
  • 658 Views
  • 2 replies
  • 0 helpfuls

Possible to run splunk query from servicenow?

Hi All, Is there is any possibilities to run the Splunk query from ServiceNow end and get the results in some related list or in work notes section? For example below is the query we use in the splunk end to view the specific event by adding the even...

Venkatesh4 by Tera Expert
  • 810 Views
  • 1 replies
  • 0 helpfuls

Resolved! Incomplete IP Identified Device - Tenable.sc integration?

Hi, I have more than 3000 unmatched Discovered Items ( Incomplete IP Identified Device ). No CI lookup rule was applied to these records. What should I do with this number of Discovered items? Should I change something in the CI lookup rule or add so...

kris29 by Tera Contributor
  • 1120 Views
  • 1 replies
  • 2 helpfuls

Resolved! Licensing and roles for Application Vulnerability Response.

Hi, i want information/Contact details to reachout on Licensing cost and roles required for Application Vulnerability Response Module, in order to operate the module do we require License? if yes kindly share contact details of someone from ServiceNo...

Ravi63 by Giga Contributor
  • 1257 Views
  • 1 replies
  • 1 helpfuls

CI Lookup Rules for Tenable.sc?

Hi, I have CI lookup rules OOTB for Tenable.io (type Host Name, Tenable.io) I want to create a CI lookup rule HOSTNAME and DNS for Tenable.sc. What type should I use, custom? Should it be the same script shown here?

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kris29 by Tera Contributor
  • 940 Views
  • 5 replies
  • 1 helpfuls

Resolved! Business Use Case/Scenario - Remediation Effort

ServiceNow provides a feature to create "Remediation Effort" from the watch topic. When created this "Remediation Effort" in turn creates a Vulnerability Group ( Remediation Task) and assigned to the respective group. Traditionally Vulnerability Grou...

Chetan21 by Tera Contributor
  • 1661 Views
  • 2 replies
  • 1 helpfuls

Resolved! Roles for creating reports and dashboards?

Hi community, What roles are required to create reports and dashboards in the VR module?Are additional roles required or is sn_vul.vulnerability_admin sufficient?  

kris29 by Tera Contributor
  • 6145 Views
  • 1 replies
  • 2 helpfuls