How the approval is triggered automatically and add remediation task

Shaik22
Tera Expert

Hii,

 

I created one exception rule after saved the record there is no further steps to trigger approvals and automatically add remediation task and vulnerable items. Please let me know how it works.

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2 REPLIES 2

Martin Dewit
Kilo Sage

Once saved, you will need to Submit it for approval. Link to exception rules overview

A-Sprague
ServiceNow Employee
ServiceNow Employee

You can navigate to Vulnerability Response > Administration > Exception Management

Here you can configure and enable exception questionnaires 

You can also go to Vulnerability Response > Administration > Approval Rules to make or modify exception approvers and levels. 


Here is some information you will need to configure these items.

 

Configure approval rules for Exception Management

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