How to edit or remove "By Priority" widget in Security Incident Response Workspace Overview Section

Vishal Nagar
Tera Contributor

Hi,

I want to remove "By Priority" widget in Overview section of  Security Incident Response Workspace and want to add my own custom widget.

 

Please refer the attached screenshot

VishalNagar_0-1747554403958.png

 

6 REPLIES 6

@Vishal Nagar, you can install the Next Experience Developer Tool.
This tool is designed to trace and debug UI Builder related issues. This can also help you trace the workspace components. It will be difficult for people to guide you if they have not performed similar task but ServiceNow provides necessary tools for debugging purposes. See the link below.
Getting Started | ServiceNow Developers

Here is the video tutorial on how to work with developer tool. It is play list of multiple episodes. Start with first 3 and you should be able to learn and find yourself.
https://www.youtube.com/watch?v=lEFDtAxnUQY&list=PL3rNcyAiDYK2Bgzj4mRdtfxMpGkI5KXBJ

It is part of macroponent definition which is built on private application. Access to this private application is denied. See snip below.
If you wish to remove it for any reason. You need to clone/copy the actual variant and create your own and then attach it to the SIR Workspace. You need to be careful around modifying OOB components as they get captured during upgrades skip records and revert to original setup every upgrade. Discuss with your application owner about such modifications before removing or modifying any OOB components.

VikMach_0-1748164664139.png