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I have a Remediation Task which is not having any VITS and still it's open

SusmithaA
Tera Contributor
 
1 REPLY 1

Samaksh Wani
Giga Sage

Hello @SusmithaA 

 

It may be an orphaned remediation task due to:

  • VITs being manually removed or deleted

  • A misconfiguration in the workflow

  • Scripted conditions not properly closing the task

 

Pls mark my solution as accept and thumbs up if you find it helpful. It will help other users on community to find helpful response.

 

Regards,

Samaksh Wani