IT Remediation Workspace > Modify VIT View

Jaymz
Giga Expert

Really like the view of a VIT when going through the IT Remediation Workspace module.  However, we would like to add a custom field to the view.  Any ideas on how we can do that?  The typical options to change the view is not available, so we are not sure where to find this view and how we would make modifications.

 

To get to the view we wish to modify:

IT Remediation Workspace > Lists > Vulnerable Items > Assigned to Me > click on any VIT in the list

2 REPLIES 2

Brad W1
ServiceNow Employee
ServiceNow Employee

Hey Jaymz,

You can add fields to the Details tab in the new Workspace view using the Configure>Form Layout in the Classic Platform view of the VIT.

find_real_file.png

 

Change the view to "Workspace"find_real_file.png

Move the field to the Selected fields (I used Discovered Item as an example)

find_real_file.png

You should then have the new field on the Details tabfind_real_file.png

HI hope that works for you.

BBrad

Thanks, that worked!

Appreciate the quick response.