Microsoft exchange online integration certificate validation is yellow

conei11
Tera Contributor

Hello all we are setting up the MS exchange online integration to enable search and delete of emails but after running through all the SNOW documentation when we hit validate for the connection the state of the validate certificate authentication stays yellow. does anyone have some input on this?.

https://docs.servicenow.com/en-US/bundle/vancouver-security-management/page/product/secops-integrati...

https://docs.servicenow.com/en-US/bundle/vancouver-security-management/page/product/secops-integrati...

1 REPLY 1

alvinbm1
Tera Expert

Are you getting a Validation unsuccessful error?  Can you send a screenshot of what you are seeing?