Got a request in to add new States into Security Incidents. I've been looking to try and add these, but while I can add them to the Choice List, they will not appear in the drop down at any point. Also can't see to add anything to the Process Flow as...
Hi, We use Qualys integration with Vulnerability Response and have used the Vulnerable Item.Last Found field to determine the last time a vulnerability was found on the vulnerable item. However, if the Vulnerable Item has multiple detection records, ...
I am currently working on the requirement which wants me to add few lines of code in the business rule "Major Incident Assignment" (OOB BR), if the incident is promoted as major incident then I need to compare the group type, if group type is itil,...
Requesting you to kindly share the implementation checklist for Vulnerability Response module?
I am trying to update an incident ticket automatically. One of the fields (u_vendor) is a list, not a simple string value, and it's not updating properly. This is the json that I am sending: {"state":"-5","u_on_hold_type":"awaiting_vendor","u_vendo...
Hi All, I have a query related to remediation task rules. Normally when we run the remediation task rules it delete the open remediation task and re-create it. Now, the query arises: If a vulnerability analyst addresses a remediation task and marks i...
Hi All,Hope you are doing well,Could you please let me know if we can find a list of reports included in each dashboard?Best Regards,Anna@Tai Vu
Hi, We are looking into a solution to automatically close the child security incidents when the parent security incident is already closed. We would be expecting that the child security incidents will also be closed, but currently this is not the cas...
I've created incident rules in ServiceNow to automatically generate incidents when Tenable vulnerabilities are detected. However, the rules don't seem to be triggering incidents even though the vulnerabilities are showing up correctly in ServiceNow. ...
Hi folks!Is there anybody out there that might be able to simplify an explanation, point to a more distinct document or KB article that explains the linkages of the Integration to the source integration, to the source integration, the integration par...
Hello,In the ServiceNow Security Incident Response module, is there a way add an assignment group for privileged access. Currently, there is the ability to add users one at a time to grant them access to a ticket, but this a tedious process, is there...
Hi,We have configured an exception rule as shown below and checked "Execute on existing data".But the VIs which were created before 3/28 were not deferred and the VIs created after 3/28 are getting deferred. The scheduled job 'Associate existing VIs ...
Hello , I want to know how to test auto-Stale detection and Auto Delete rules feature in Vulnerability Response in Dev Instance . Please explain in brief .
Hi all, Due to this thread not being able to resolve my problem, I was advised to create a new thread entirely. So if it helps, here it is. The problem: I'm in the Security Incident Response scope trying to create an SLA (OLA actually) definition fo...
Hello everyone, Trying to raise visibility of some Ideas I have recently submitted to the Idea portal to enhance VR & VR Scanner Integration capabilities. VR - False Positive RulesCurrently we have the capability to define "exception" rules to auto-d...
