need some inputs on how to hide catalogs on basis of specific roles in SIR

[Siva_Prasad]

Wanted to hide  catalogs or catalog items on basis of specific roles

"How to hide Service Catalog items based on custom role  in ServiceNow?"

1.I Want to restrict catalog/category visibility by role

2.I want to try it for Portal, Classic UI, or both

[MC30 · Accepted solution]

Hi @Siva_Prasad ,

Use "Available For" OOB feature. This will work both in Portal and Classic UI

Open the Category or catalog you wanted to Hide and selected "Available for" under related list:

When clicked "New" User Criteria record open and the under roles padlock you can provide your custom role:

If my response helped, please mark it correct or Helpful.

Regards,

Madhuri

[MC30 · Accepted solution]

Hi @Siva_Prasad ,

You can use ACL's.

If my response helped, please mark it correct or Helpful.

Regards,

Madhuri

[garimakharb · Accepted solution]

Hi, You can do this by making User Criteria and then into available for or not available for in your catalog related list . 

If my response helped, please mark it correct or Helpful.

Regards,

Garima

[Mark Manders · Accepted solution]

This is what user criteria are for.