preceding vulneability vulnerable items are not getting closed automatically
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03-13-2024 01:26 AM
Hi All,
We are facing an issue with preceding and superseded vulnerabilities in ServiceNow.
We have modified the "filter_superseded_qids" parameter in the "Qualys Host Detection - Standard rest message to filter and bring only the superseded vulnerable items and because of which the older vulnerable items which has preceded vulnerability is not getting closed but in Qualys those are tagged as closed.
we would like to know is there any OOB configuration to auto closed the preceded vulnerability vulnerable item.
or we would like to hear the best approach to close them using any custom approach?
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