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Resolved! Tenable Import is slow

Hi Team, We have implemented Tenable.sc integration to ServiceNow. Somehow the Import is quite slow.  I already tried setting the CMDB Asset Chunk Size to 500. Somehow the retrieval improved but the importing process is slow.  Is there anything we ca...

Tadz by Tera Guru
  • 996 Views
  • 9 replies
  • 3 helpfuls

Resolved! SNOW and Red Canary

I'm wondering if anyone has any information or experience with setting up Red Canary threat and vulnerability with SNOW.  Any documentation, suggestions or links I can review would be a great help. Thanks

Barry11 by Kilo Contributor
  • 954 Views
  • 2 replies
  • 1 helpfuls

Resolved! Vulnerability Closed-Ignored in Qualys

Hello, I closed-Ignored the vulnerability in Qualys manually for a reason. When i ran the Host Detection Integration that particular VIT still shows as Active - Open in Servicenow Should the Integration set it to Close state in Servicenow too? we are...

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Resolved! Tenable For ITSM - Incident rules

Hi Everyone, I'm doing POC on Tenable for ITSM, I want to test this Incident Rules but I'm currently having issues with the import part as there is a large amount of data and it is always stuck. I was trying to manually execute the Incident Rules, bu...

Tadz by Tera Guru
  • 876 Views
  • 9 replies
  • 2 helpfuls

Resolved! Dummy Data for testing CI Lookup rules

Hello everyone, Unfortunately on current stage of project I can't integrate Qualys with dev instance. I need to prepare some 'dummy data' for testing CI Lookup Rule and getting familiar with them. Is any possibility to insert 'dummy data' into some k...

Kamil3 by Tera Contributor
  • 1208 Views
  • 2 replies
  • 1 helpfuls

Auto Reapply Vulnerability Calculator

Hi there,  is it possible to have a vulnerability calculator reapply with a scheduled job? If yes, how so? I am trying to find a way to reference the vulnerability calculator in a scheduled job but I can't find a way. According to the SN docs it seem...

Resolved! where ca I access CORE?

I am responding to client questions about servicenow security and have been directed to CORE, but cannot find it

Jon20 by Kilo Explorer
  • 2434 Views
  • 4 replies
  • 4 helpfuls

Resolved! File upload security

Hi, I had a customer ask me about using the file attachment function for a malicious file... they are wondering if we can get the information from the file without actually storing it. Their concern was someone opening the file and unleashing bad stu...

nancym by ServiceNow Employee
  • 859 Views
  • 1 replies
  • 1 helpfuls

Resolved! How often "reapply rule" on risk calculator runs?

Is there any scheduled job configured to kick off this reapply rule on risk calculator just like on group rules? I know a job runs for every 4 hrs or every day to trigger "reapply rule" on group rules. Does anyone know about risk calculator?

Nowlearner by Kilo Guru
  • 747 Views
  • 1 replies
  • 2 helpfuls

How to restrict personalize_dictionary role?

Hello Community! I want to restrict the personalize_dictionary role to only create or rename tables&fields under cmdb_ci table, nowhere else.Basically what I need is to prevent "admin" access other tables but cmdb_ci and its descendants. Is there a w...

Szilard by Tera Guru
  • 1442 Views
  • 1 replies
  • 2 helpfuls

Vulnerability(QID) data not populated completely

Hi Everyone, We are facing an issue , when the Vulnerabilities(QIDs) are pulled from Qualys integration, we can see for some of the QIDs, only few fields got populated (i.e, Source severity, Normalised severity field are EMPTY). Though we tried backd...

Avinash44 by Tera Contributor
  • 610 Views
  • 1 replies
  • 0 helpfuls