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‎11-16-2023 03:48 AM - edited ‎11-16-2023 03:49 AM
Hi everyone i have an issue using the process designer automation ... I am working with a Securtiy incident (SIR) by the Workspace using a playbook , i need a process automation activity that let's the user manual update the category field and sub category , how can i do it ? Please help me.
What i want to perform is shown in the picture i have uploaded in the attachments
Solved! Go to Solution.

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‎11-16-2023 07:34 AM
@emidef94 Inside your user form activity for incident form, you need to add category and sub-category fields in the form fields
For more information, please refer to https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/process-automation-desi...
Hope this helps.

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‎11-16-2023 07:34 AM
@emidef94 Inside your user form activity for incident form, you need to add category and sub-category fields in the form fields
For more information, please refer to https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/process-automation-desi...
Hope this helps.