Forum Posts
Does anyone perform the servcenow integration with microsoft defender
I want to know the whole process how to integrate servicenow with microsoft defender step by step if anyone works on it please let me know
Resolved! Tenable.sc Open Vulnerabilities Integration
Has anyone had the issue of the Tenable.sc Open Vulnerabilities Integration not loading open vulnerabilities? I've integrated to our Tenable dev instance and all the other jobs have loaded. For testing purposes, I enabled the fixed vulnerability job ...
Resolved! Reopening of Closed VIs by the VR System
Hello, a client has several VIs that have been reopened by the VR System after being Closed so I'd just like to ask about the following scenario that occurred: VI is Deferred by a userVI is Closed (Substate is Fixed) by VR SystemDetection Last Found ...
Vulnerable Item state changed automatically by VR System user
Hi All,In our environment at below cases , the VR system changing the state of the VITs automatically:1. When the VITs are moved from deferred to open state it's getting reopened by the VR system user instead of the scanner , before the inbound to op...
Resolved! Process Automation Designer Activity
Hi everyone i have an issue using the process designer automation ... I am working with a Securtiy incident (SIR) by the Workspace using a playbook , i need a process automation activity that let's the user manual update the category field and sub ca...
How to fix Error "Read Operation on column task.short_description from scope Global was denied "
We are using Record producer to generate security incident tickets. when the SIR generated the error msg show: "Read Operation on column task.short_description from scope Global was denied because the source could not be found. Please contact applic...
CI Lookup Rules matching against most recently created CI (if CI is duplicated)
Hello, I understand that if a CI is duplicated in the CMDB when the CI Lookup Rules find a match they will pair with the most recently created CI. I was wondering if it was possible for it to pair with the actual CI the lookup rules identified (even ...
What do you use for Categories?
My team and I are looking to revamp our categories from the current OOB ones and looking for recommendations or what others are using. I know there are already several OOB Categories with subcategories. We have discussed the possibility of using the ...
Resolved! Tenable.sc integration with MID Server
Hi, When should I need to install MID Server during VR Tenable integration? What do they mean by the "same environment"? I'm not sure about that. Tenable.sc is an on-premises integration that gives you the option to use a MID Server if the Tenable.sc...
Exploit Prediction Scoring System (EPSS) scoring coming to ServiceNow Vulnerability Response?
Hey team! Any chance that ServiceNow is looking to integrate the Exploit Prediction Scoring System (EPSS) scoring into ServiceNow to enhance vulnerability data? https://www.first.org/epss/ What is EPSS? EPSS provides a fundamentally new capability fo...
Tenable.sc duplicate detections
Hi, team! Customer question: "We are using Tenable.sc as our scanner (plugin ver. 3.6.4). We are seeing some detections associated to Vulnerable Items like this:VIT0113003 We have the detections come in with much of the same information but it ...
Resolved! Add extra fields in vulnerable items related to a VUL
So, I'm not sure how possible this is, but my IS teams are asking if there is any way to add description field to the list of vulnerable items in related. They want to use this to filter out things easily to split task for appropriate teams For inst...
Please vote up my idea!
Hi- I would like you to consider voting up my idea. How can it help you? This simple business rule condition change will help keep your Remediation Target Rule and Remediation Target Date fields in sync with your risk rating when it changes. SN suppo...
Microsoft exchange online integration certificate validation is yellow
Hello all we are setting up the MS exchange online integration to enable search and delete of emails but after running through all the SNOW documentation when we hit validate for the connection the state of the validate certificate authentication sta...
