Qualys Integration - VMDR 2.0 QDS Score

[Sam Ogden]

Hi All,

We have recently gone live with the VR module in ServiceNow and have the integration in place between our Qualys instance.  Just after we went live with ServiceNow module, Qualys updated the VMDR module to 2.0 and introduced its QDS scoring mechanism.  From what I can tell the ServiceNow still brings over the old risk score.  I was wondering if there were any plans for this to changing in the integration in the near future?

Thanks

Sam

[sivamallu · Accepted solution]

This is now available with VR. Please follow this KB1220531 for guidance on bringing QDS scores into VR. 

[Pat Spieker]

I get an error saying, "Your role does not grant you access to this article. Please use Search to find related content." when I try accessing the link you provided.  Can you provide guidance on how we get access to the article?  I see you also posted the link through the ideation page;
https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=86e204ff1b8a9510acdc54e56b4bcb95&s...
but I get the same error message using that link.

[Pat Spieker]

I get a message that says, "Your role does not grant you access to this article. Please use Search to find related content." when I click on the link.  I see you also posted the link on the ideation page; https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=86e204ff1b8a9510acdc54e56b4bcb95&s...
but that link gives me the same message.

Can you provide guidance on how to get access to the article?

[sivamallu]

Attached the KB here for reference.